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Hotel Metropol Basel

4.0 star property
Hotel with 24-hour fitness, near Basel Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropol Basel

Reception
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace
View from property
Exterior detail
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $170
includes taxes & fees
$155 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

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Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (682)
The price is $179
includes taxes & fees
$164 per night
Jan 7 - Jan 8, 2025
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About the neighborhood

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 8 min walk - 0.7 km
  • Basler Muenster - 13 min walk - 1.1 km
  • Marktplatz - 17 min walk - 1.5 km
  • Congress Center Basel - 3 min drive - 2.5 km
  • St. Jakobshalle - 4 min drive - 3.3 km

Getting around

  • EuroAirport Airport (BSL) - 23 min drive
  • Mulhouse (MLH-EuroAirport) - 23 min drive
  • Basel SBB Station - 1 min walk
  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Basel Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Marktplatz Tram Stop - 17 min walk
  • University Tram Stop - 22 min walk

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 30 per night)
    • Onsite valet parking (CHF 30 per night)
    • Onsite extended parking (CHF 30 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs CHF 30 per night
  • Valet parking costs CHF 30 per night
  • Extended parking costs CHF 30 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

G, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yee Lin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Not excellent but not terrible either
Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

HI DAE, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Allan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

This was a return visit. We received a warm welcome and the staff were always polite and helpful. A plate of petit fours awaited us in our room. The room was large and although storage for our belongings was tight we managed well. Its accessibility to the station was a boon as we used the train and the Swiss Travel Pass every day. The only negative was the housekeeping. Only on one occasion was the room well cleaned. We were there for two weeks but our beds were not changed. In contrast there were always clean towels when we asked for them. Despite this one niggle, we would return if staying in Basel. It is very good value for money.
Margaret, 14-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good
Xueheng, 1-night trip
Verified Expedia guest review

8/10 Very Good

Convenient, 2 min. From train station.
Raymond, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I would come back
Bruno, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay. Only downside was I wanted twin beds which I thought was guaranteed and not a request.
James, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Quick stopover
Perfect for our 1 night stop over in Basel
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hard to find but good place and great location.
The hotel was very hard to find. It is one of maybe three different lodging hotel brands that belong to the same company and so they share the same doors, somewhat. No elevator. My elderly mother missed a step and fell almost hitting her head on some kind of dresser at the front entrance, but thankfully she just missed it. Other than that, the staff was very friendly and accommodating. The room was what you would expect on average and was comfortable. Location was great being right next to Basel SBB.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very well located with helpful staff who provided excellent advise. The only drawback for me was a complicated shower. Minor challenge.
Terry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Edward, 1-night trip
Verified Ebookers guest review

8/10 Very Good

The property was perfectly located for my needs after arriving via train from Germany. It was also very clean, however the room was incredibly stuffy and hot. There was no ability to change or modify the temperature in the room and We could not open the windows so it was pretty uncomfortable even though it wasn’t a particularly hot day. I might opt for an alternative hotel in the summer.
Heidi, 1-night family trip
Verified Expedia guest review

2/10 Poor

r, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and spacious
Nice spacious room on the 5th floor. It was clean and complete. Would have been perfect if there was airco
Jan-Willem, 1-night trip
Verified Hotels.com guest review

4/10 Fair

One night stop. There was no air conditioning, no fan, the windows being open wasn’t an option bc of the street noise and light. It was so hot and uncomfortable in our room we hardly slept. However if you were to go in the winter it would be a nice hotel. The location is very close to the train station. It was clean.
theresa, 1-night romance trip
Verified Expedia guest review