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Melia Sol Y Nieve

4.0 star property
Ski-in/ski-out hotel with spa, near Sierra Nevada Ski Resort

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Photo gallery for Melia Sol Y Nieve

Reception
Terrace/patio
Children's play area - indoor
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Breakfast and dinner served, international cuisine
Nestled in the mountains, Melia Sol Y Nieve offers a warm welcome with live shows and concerts on site. Indulge in international cuisine at RESTAURANTE VELETA or relax with a body scrub and hydrotherapy at the spa. With ski-in/ski-out access, kids' meals, fitness classes, babysitting services for families to unwind together.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool
  • Parking available
  • Ski facilities
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Self parking
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $262
includes taxes & fees
$238 per night
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite (The Level)

Down comforters, memory foam beds, minibar, in-room safe

Suite (The Level)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 462 sq ft
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Down comforters, memory foam beds, minibar, in-room safe

Premium Room

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, memory foam beds, minibar, in-room safe

Triple Room

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Hair dryer
Bidet
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Down comforters, memory foam beds, minibar, in-room safe

Double Room Single Use

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 205 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Room (Melia)

Down comforters, memory foam beds, minibar, in-room safe

Room (Melia)

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Down comforters, memory foam beds, minibar, in-room safe

Family Room, Mountain View

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Hair dryer
Bidet
  • 237 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for The Level Suite with Terrace

View from room

The Level Suite with Terrace

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View

Down comforters, memory foam beds, minibar, in-room safe

Deluxe Room, Mountain View

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite (The Level with Whirlpool)

Down comforters, memory foam beds, minibar, in-room safe

Junior Suite (The Level with Whirlpool)

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Mountain View (2+1)

View from room

The Level Deluxe Mountain View (2+1)

Highlights

Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level Deluxe Mountain View

View from room

The Level Deluxe Mountain View

Highlights

Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View (2+1)

Down comforters, memory foam beds, minibar, in-room safe

Deluxe Room, Mountain View (2+1)

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Hair dryer
Bidet
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, memory foam beds, minibar, in-room safe

Family Room

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
Deep soaking bathtub
  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

Down comforters, memory foam beds, minibar, in-room safe

Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
2 bedrooms
Memory foam bed
Blackout drapes/curtains
Bathrobes
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Suite with Terrace (2+1)

View from room

The Level Suite with Terrace (2+1)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Communicated)

Down comforters, memory foam beds, minibar, in-room safe

Premium Room (Communicated)

Highlights

Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Bidet
2 bathrooms
  • 215 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds

View all photos for Room (The Level Communicated)

Down comforters, memory foam beds, minibar, in-room safe

Room (The Level Communicated)

Highlights

Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Memory foam bed
Blackout drapes/curtains
  • 205 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Room (The Level)

Down comforters, memory foam beds, minibar, in-room safe

Deluxe Room (The Level)

Highlights

Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Memory foam bed
Blackout drapes/curtains
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite The Level

Grand Suite The Level | Down comforters, memory foam beds, minibar, in-room safe

Grand Suite The Level

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Memory foam bed
  • 484 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Similar properties

Reception

Melia Sierra Nevada

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, (222)
The price is $244
includes taxes & fees
$222 per night
Mar 10 - Mar 11
Melia Sierra Nevada
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About the neighborhood

Map
Plaza de Pradollano, s/n., Sierra Nevada, Monachil, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 2 min walk
  • Plaza de Andalucía - 3 min walk
  • Sierra Nevada Chairlift - 5 min walk
  • Alhambra - 37 min drive
  • Granada Cathedral - 37 min drive

Getting around

  • Granada (GRX-Federico Garcia Lorca) - 56 min drive
  • Granada (YJG-Granada Train Station) - 37 min drive
  • Granada Station - 37 min drive

Restaurants

  • ‪Kiosko-Bar Hoya de la Mora - ‬8 min drive
  • ‪Cafetería Vertical - ‬3 min walk
  • ‪Pans & Company - ‬4 min walk
  • ‪Camping las Lomas - ‬22 min drive
  • ‪Restaurante Maitena - ‬24 min drive

About this property

Melia Sol Y Nieve

Placing you just steps from Sierra Nevada Ski Resort, Melia Sol Y Nieve allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and international cuisine is served at RESTAURANTE VELETA, which is open for breakfast and dinner. A free kid's club, a bar/lounge, and a 24-hour fitness center are other features. Ski passes, storage, rentals, and lessons are also available.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 258 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 26 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Concerts/live shows
  • Shopping
  • Pool table
  • Sledding nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

RESTAURANTE VELETA - This buffet restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. A children's menu is available.
Q LOUNGE - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Spa fee: EUR 38 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21.50 for adults and EUR 14.00 for children
  • Spa access is available for an extra charge of EUR 38 per day

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs EUR 26 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 10:00 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/GR/359 – Rural (Montaña)

Also known as

Melia Nieve
Melia Nieve Y Sol
Melia Sol Nieve
Melia Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Hotel Monachil
Melia Sol Y Nieve Monachil
Sol Nieve
Sol Y Melia
Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Monachil
Melia Sol Y Nieve Hotel Monachil

Frequently asked questions

Does Melia Sol Y Nieve offer free cancellation for a full refund?

Yes, Melia Sol Y Nieve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Sol Y Nieve?

Yes, there's a children's pool. Guests have pool access from 1:00 PM to 10:00 PM.

Are pets allowed at Melia Sol Y Nieve?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Melia Sol Y Nieve?

Yes. Self parking costs EUR 26 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Melia Sol Y Nieve?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Melia Sol Y Nieve and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Melia Sol Y Nieve also has a 24-hour fitness center and an arcade.

Are there restaurants at or near Melia Sol Y Nieve?

Yes, RESTAURANTE VELETA offers international cuisine.

What's the area around Melia Sol Y Nieve like?

Melia Sol Y Nieve is a short 2-minute walk from Sierra Nevada Ski Resort and 5 minutes' walk from Sierra Nevada Chairlift.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced for what it is
The hotel was fairly nice, clean, well presented, polite staff. The negatives for us was, (1). Breakfast was included in our stay. Buffet style. Although it looked it wasn’t. The hot food wasn’t hot, luke warm at best. The quality of the food in my opinion was poor for a high standard hotel. There was tiny insects in the pineapple and melon, only a few, but you could see them. Not good at all. In fact after the first two mornings, we ate outside the hotel. (2). There is a nice spa/pool area in the hotel. The cost to use it is €30 per person for 90-minutes, then you are required to leave. For what it is, it’s extortion. Maybe worth €8 per person. The hot tubs are far from hot, Luke warm at best. To be honest, the hotel was fine, but not for the money charged.
David, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Short stay at Melia Sol Y Nieve
Hotel was OK, but a little further from the ski lifts than I had hoped. Was very disappointed to find the the hotel charged me 4 euros for a Coke that I never had from the mini bar.
Charles, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Ana, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel for the Ski Trip
We stayed in the upper tier called the "Level". The ease of having a refreshment and snacks (very nice tapas) plus the open access to the spa on return from the slopes makes this hotel very special. I will always try to stay at this hotel "If it is available". Book in advance.
steve, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

The check in lady, could do with a little advice regarding smiling & attitude, Our check out lady "Carmen" was fantastic, friendly helpful everything we would expect, rather than the lady who checked us in.
Adrian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for the Snow slopes and apre ski
Meila Sol Y Nieve is a very nice hotel close to all the shops, bars and restaurants. It is very close to the lifts for the snow sports with a convenient locker room for the skis/boards etc. We had issues with the plastic/electronic door keys that constantly deactivated requiring us to to to reception every day and on one day every-time we left the room. Ask for valet parking as the underground parking lot is one of the most difficult parks I have every driven a car. But overall a fabulous hotel.
steve, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The noise is a nightmare. The room walls are paper thin. The family in the room next to us was crazy loud, but the front desk wouldn’t move us to a quiet room. Said that the only room they could move us to would have “family” rooms on both sides and probably be just as loud. Paying $400 a night to not even be able to sleep is insane. Definitely not recommended.
Verified Expedia guest review

6/10 Good

Positives: clean, fantastic shower, the spa and sauna was nice after a long day skiing, if you book a room at The Level, then you get good service and facilites. The Level Lounge offers free drinks and snacks all day and a nice quiet breakfast facility. The Level room was very nice. Staff went the extra mile to make sure that you're needs were met. Negatives: when we arrived we had not booked a room on The Level, we'd paid £692 for 2 nights, half board. For that we were offered a nice room but it was a small double with dated fixtures and fittings. There was no milk for tea in the room and when I came to ask for it at reception the receptionist was not interested in helping me at all, she just said oh well you'll need to call room service and ask for it, then when I asked for a bottle opener she said, go to the bar. The spa was not included in the price so would have cost £35 per person, per usage, which would be a pre booked 1.5 hr time slot. We decided to pay an extra £298 to upgrade the The Level, which includes the spa access and free drinks and snacks all day at the lounge, including alcohol. The second we upgraded the service changed from treating us as a minor inconvenience to 5 star vip service. Most of the staff were friendly and genuine but the woman who went from cold and rude to fawning and all smiles let the whole team down. The beds we like camp beds on wheels and kept rolling away from the wall as I sat up. Ice was £3.20 extra. Not good value for money.
Jeffrey, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Mixed review
Public areas of gotel were very modern and smart, in keeping with what you would expect from Melia brand. However, bedroom was tired looking and certainly no more than 3 star. Breakfast was excellent. Be warned, this hotel sells itself on the spa facilities, and pictures of spa feature heavily. Very disappointed to discover you could not use any of the facilities, even the pool, without a €30 charge per person. Thos should be clearer in descriptions.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Francis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Melia Sol Y Nieve review.
I stayed at the Sol Y Nieve about five years ago with my daughter and was very pleased it hadn't changed or got tired. It does everything well, reception, restaurant, rooms all good. Food was hearty and plentiful, buffet style. Facilities are good and it's close enough to the ski lifts not to be to irksome at the end of the day. Not good that the spa was extra, would like to have known when I booked.
Marc, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Not the best stay
The phone in room didn’t work. I had to use the one in the toilet to book room service. When it didn’t arrive they delivered to the wrong room. It took over an hour for the food to arrive. The room was very dated and there was a used glass of water left in the room on the bedside table when I arrived. The signage in the hotel was also confusing. The ski locker didn’t work twice which took over an hour to resolve. Just not great.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
A good hotel and well located. However, our room was not really up to the standard we expect from Melia. The shower head was leaking and the sound insulation to the room was really poor. Excellent buffet breakfast
Paul, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Alia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay at Melia Sol Y Nieve. Hotel wasn't busy and was offered an upgrade to the Level Lounge. This included a better room, free access to the Spa (for both of us) and access to the family and adult-only lounges in the hotel, which provided free drinks and snack all day. The upgraded room was excellent, well-equipped and comfortable. Large walk in shower and decent sized bathroom was great. Beds were comfortable, heating fairly easy to control (on radiator) and blackout curtains enabled a decent sleep. Breakfast choice is huge, varied and high quality. Great way to start the day. The hotel is perfectly positioned in the main square with easy access to the main lifts. The hydrotherapy pool in the spa is fantastic - we used it every afternoon after skiing and it definitely eased muscle soreness. Sauna/Steam rooms all good. I had only one moment of dissatisfaction during my week long stay when food I had ordered arrived not as requested. I complained (politely!) and the waitress rectified the situation by removing from the bill. We ate in the bar a few times and service/food was good each time. I usually ski in France. This stay was a revelation. I'll be back to SN and the Melia Sol Y Nieve next year.
WayneFreeman, 7-night family trip
Verified Expedia guest review

6/10 Good

When we arrived, we had to wait at least 20 minutes to check-in as the family ahead of us who were checking out were complaining about the quality of their stay and there was no one else to assist us. Room was adequate but for one of the top hotels in the resort was disappointed that there was no kettle with tea & coffee making facilities. Onsite parking is very expensive compared to large public underground car park which is 2 minutes walk away. The only way that you could get access to the pool was to pay over 30 euros each ta access the spa. With a 9 year old, we didn't want the spa, just a pool. Other hotels we stay in allow pool access and pay extra for the spa. This hotel feature the pool in their marketing but in reality this is a third party operation which is expensive. The buffet breakfast was very good before skiing. This is the fourth visit to Sierra Nevada and we decided to treat ourselves which I don't think was value for money. There a number of other options, for example Trevenque, which are more than adequate for skiing and far better value for money!
3-night family trip
Verified Expedia guest review

8/10 Very Good

The beds are really uncomfortable, it's like sleeping on the floor.
1-night family trip
Verified Ebookers guest review

4/10 Fair

Room was in poor condition with loose floor tiles in the en suite and a window which would not close properly forcing us to endure the loud street noise until the early hours of the morning. It's a shame that such an expensive hotel does not offer complimentary use of the the spa facilities without upgrading the room.
Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

I like the hotel in general, breakfast and diners are huge ! But the only thing that I would change as soon as possible is the Rooms decorations and furnitures, it's old fashioned and to dark . The light it's very poor inside the rooms , they should change the lamps . That's all, on the other side everything else is perfect , including the location. Many good restaurants and the ski lifts are walking distance!
Mariano, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Spar an Extra, kids under 12 not allowed, we were in room 318 constant noise from outside (possibly pool AC) staff room food excellent.
4-night trip
Verified Expedia guest review

General property information

Travelers Say
"It does everything well. The reception, restaurant, rooms are all good."
Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM