Quebec City Jean Lesage Intl. Airport (YQB) - 26 min drive
Quebec Palace Station - 13 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 25 min drive
Restaurants
Starbucks - 1 min walk
Le Chic Shack - 2 min walk
La Buche - 3 min walk
La Maison Smith - 4 min walk
D'Orsay Restaurant-Pub - 4 min walk
About this property
Fairmont Le Chateau Frontenac
Placing you just steps from Château Frontenac, Fairmont Le Chateau Frontenac allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Champlain, one of 3 restaurants, serves French cuisine and is open for dinner. Other highlights at this historic hotel include 2 bars/lounges, an indoor pool, and a rooftop terrace. Ski storage is also available. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, German, Spanish
At a glance
Hotel size
610 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Onsite self parking (CAD 50 per night)
Secured covered onsite valet parking (CAD 50 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
Coffee shop
Private dining
Room service (limited hours)
Water dispenser
Traveling with children
Children's pool
Childcare in room (surcharge)
Children's menu
Children's games
Lifeguard on site
What to do
Helicopter/airplane tours
Shopping
Bicycle tour information
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Ice skating nearby
Marina nearby
Working away
24-hour business center
23 meeting rooms
Computer station
Conference space (40000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool cabanas (surcharge)
Bike storage
Pool loungers
Pool umbrellas
Ski storage
Snow sports gear
Romance packages
Facilities
5 buildings/towers
Built in 1893
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
24-hour fitness center
An indoor pool
Art gallery on site
Bicycle parking
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 60
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in public areas
Ski
Ski-in/ski-out access
Ski storage
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
LCD television
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Workout apparel
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Moment Spa Le Château Frontenac has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
Dining
Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Bar - Overlooking the ocean, this bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: CAD 40.25 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Fitness/yoga classes
Newspaper
Pool access
Spa tub access
Sporting facilities or equipment
Optional extras
WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)
Wired internet access is available in guestrooms for CAD 13.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CAD 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CAD 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per night
Parking
Self parking costs CAD 50 per night
Covered valet parking costs CAD 50 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 14 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 040703, 2023-11-30
Also known as
Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City
Frequently asked questions
Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?
Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Le Chateau Frontenac?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Fairmont Le Chateau Frontenac?
Yes, pets are welcome. There's a charge of CAD 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont Le Chateau Frontenac?
Yes. Self parking costs CAD 50 per night. Valet parking costs CAD 50 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Fairmont Le Chateau Frontenac?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fairmont Le Chateau Frontenac and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Le Chateau Frontenac also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Fairmont Le Chateau Frontenac?
Yes, there are 3 onsite restaurants, featuring French cuisine and ocean views.
What's the area around Fairmont Le Chateau Frontenac like?
Fairmont Le Chateau Frontenac is in Old Quebec, a short 2-minute walk from Château Frontenac and 11 minutes' walk from Quebec Cruise Terminal. Travelers say the area is walkable and ideal for skiing.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 13, 2025
Conrad
Conrad, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Linda
Linda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Great stay - five stars
Had a fantastic stay! The staff were super friendly, the room was spotless, and the location was perfect. It felt like home—if my home was a castle!. Definitely coming back!
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Verified traveler
5-night trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2025
Vartan
Vartan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Constantinos
Constantinos, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2024
Beautiful hotel but needs maintenance
The hotel is beautiful and historic, but the room itself had a lot of issues. Our chrome cast never worked, one of the bedside lamps was broken, and the toilet seat wouldn’t stay up. For that type of hotel and the price, you would expect better. The staff was friendly about it but most of it was never fixed.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Very nice but not as elegant as expected
The location is excellent and everything in the old city is within walking distance, plenty of old buildings and houses from the 1600's, very quaint. Plenty of restaurants and shops to choose from. The rooms were spacious enough and very clean, and the bathroom was nicely lit. The staff was very friendly and helpful. Two criticisms would be there was really not a common gathering area with a fireplace, so the lobby lacked a certain elegance, and I thought the rooms were overpriced for what they really delivered, probably because they were marked up substantially for the Christmas holiday.
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Joern
Joern, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Ahmed
Ahmed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
A great time
Fantastic trip. The hotel personnel were so friendly and helpful. The food was out of this world.
StevenT
StevenT, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
An iconic place, great stay
Fairmont Chateau Frontenac is one of those iconic places people need to stay at least once in their life time. With an amazing array of activities and amenities and an incredible view of the river and city it is definitely a must if coming to the Christmas market (just steps away). Boost your stay with gold level and you have access to a private lounge where breakfast is included along with afternoon and late night snacks and drinks. Phenomenal service and amazing guest team makes it even better.
Benson
Benson, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Lelbia
Lelbia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Family vacay in Quebec
Our stay was amazing.
Eden
Eden, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Paul
Paul, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Beautiful part of history
Well worth the 5 star price tag. Fabulous location in old Quebec, the team are impeccable and the build a delight. They also run quite a few events so you can learn about the history of the building, or mixology or the kitchen. I highly recommended getting involved in those.
Mrs D
Mrs D, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Special stay
Booked early. Stay was fun. Tour of hotel was interesting. Perfect location.
Julie
Julie, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
brent
brent, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
A wonderful hotel!!
We do not write reviews often but just had to comment on the knowledgable staff and sheer grandeur of the Chateau Frontenac. A truly memorable stay for us - we will be back again!!!
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
robert
robert, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Great hotel
Lovely hotel. The staff service was excellent.
Verified traveler
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 30, 2024
ok but pricy
we were 4 friends sharing a room. The room was surprisglyn spacious, but towels, cups soaps etc were just for two. I asked and they brought slippers and robes which we did not asked for or needed