2/10 Poor
Feb 2, 2025
RUN do not book
Absolutely the worst hotel I’ve ever tried to stay in.
After a 14 hour drive, a twenty minute wait to get someone to even show up in the deserted lobby, I tried to check in and was told my reservation had been cancelled the clerk muttered something about no water in the hotel. I asked why I wasn’t contacted to let me know and was told “we don’t do that”. At no point did anyone ever say they were sorry or apologize for the inconvenience
Kent
Kent, 3-night trip