2/10 Poor
Dec 18, 2024
I travel a lot and stayed at many hotels. Lately I have been staying here at this location. Last I booked for a King bed for one. When I came to check in the receptionist told me the room had a problem with the curtain that it's not closing all the way and it's being charge. It possibly will be charge in an hour or so. So we went to have dinner and returned. I was told it's not working and I was offered an two bed room because that was the only one availible. I had no choice was to take it because it was late. I asked I am being charge for the same price or is there anything they can do because of my in convenience. I was no there's nothing they can do. I was not satisfy with the process.
Soutchay
Soutchay, 1-night business trip
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