The Aoyama Grand Hotel features a rooftop terrace and puts you within a 15-minute walk of National Stadium. For a bite to eat, guests can check out THE BELCOMO, one of 4 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff. Public transportation is just a short walk: Gaienmae Station is 3 minutes and Omote-sando Station is 7 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
42 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 20
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite valet parking (JPY 5000 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Hosted evening meals daily for a surcharge
4 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
What to do
Free use of nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Area rugs in room
High pile carpet in room
Room amenities
Be entertained
Flat-screen television
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Free stocked minibar
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Workout apparel
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Individually decorated
Freshen up
Shower/tub combination
Rainfall showerhead
Electronic bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Meal delivery service
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
THE BELCOMO - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rossi - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
SHIKAKU - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
青山 鮨 かねさか - This restaurant specializes in sushi. Reservations are required. Open select days.
The TOP. - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Fees & policies
Refundable deposits
Cash deposit: JPY 0 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 5500 for adults and JPY 3300 for children
Airport shuttle service is offered for an extra charge of JPY 20000 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs JPY 8000
Children & extra beds
Airport shuttle service for children up to age 18 costs JPY 20000 (one-way)
Parking
Covered valet parking costs JPY 5000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
THE AOYAMA GRAND HOTEL Hotel
THE AOYAMA GRAND HOTEL Tokyo
THE AOYAMA GRAND HOTEL Hotel Tokyo
Frequently asked questions
Does The Aoyama Grand Hotel offer free cancellation for a full refund?
Yes, The Aoyama Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Aoyama Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Aoyama Grand Hotel?
Yes. Valet parking costs JPY 5000 per night. Parking spots may be limited.
Is airport shuttle service offered by The Aoyama Grand Hotel?
Yes, an airport shuttle is available. The charge is JPY 20000 per vehicle one-way.
What are the check-in and check-out times at The Aoyama Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Aoyama Grand Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like 2 bars and a garden.
Are there restaurants at or near The Aoyama Grand Hotel?
Yes, there are 4 onsite restaurants, featuring alfresco dining and Fusion cuisine.
What's the area around The Aoyama Grand Hotel like?
The Aoyama Grand Hotel is in Minato, a short 3-minute walk from Gaienmae Station and 14 minutes' walk from National Stadium.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 1, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
JONATHAN
JONATHAN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Darren
Darren, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
The best hotel!
This was quite honestly one of the most amazing hotels I have ever stayed in. Every aspect was wonderful from the service to the beautiful room. We were only staying in one of the basic queen rooms and it was better than suites I’ve stayed in at other hotels. I cannot thank the wonderful staff enough for their kindness and hospitality. We got engaged the night we stayed and they front desk staff were so helpful when I needed to get an adjuster for my ring which was a little big. They went out of their way for us and I am so grateful. What a beautiful experience this hotel was and I cannot wait to come back again and again!
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
superlative hotel, well designed, great staff with excellent restaurants. great rooms, comfortable and had a lovely view. sad to leave!
Alexander
Alexander, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Peter
Peter, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Staff is top tier. Location is ideal. Hip establishment. Would come back.
Christopher
Christopher, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
👍
Jason
Jason, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
Marie
Marie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2024
Amazing hotel in an upscale part of town. We enjoyed car spotting at Gaien.
Shadi
Shadi, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2024
I think this is the best hotel in Tokyo. With friendly staff, delicious restaurants, perfect service, you can come here with an empty bag and still have everything you need. If I come to Tokyo again, I will definitely stay at this hotel.
Jaeyoung
Jaeyoung, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2024
Fabulous stay. Lovely mid-century modern rooms. Excellent amenities. Great location near a subway and east walking to many spots. Superb service. Would absolutely stay again and will recommend.
Daniel
Daniel, 5-night family trip
Verified Expedia guest review
2/10 Poor
May 22, 2024
karen
karen, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 22, 2024
Chien chin
Chien chin, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 23, 2024
Kimber
Kimber, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2024
Nichole
Nichole, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2024
This hotel was one of my favorites during my 3 week stay all over Japan. Aoyama Grand was in a quiet part of Omotesando Hills and I loved how we can access livelier parts of the city by walking.
The amenities in this hotel was amazing. We loved our suite with its complimentary high-end mini bar and the washer/dryer was a lovely surprise. The room was super clean and beautiful with lovely views.
The staff was so sweet and accommodating. The bar/restaurant scene was amazing as every night was lively and packed.
I will definitely be back! Highly recommend it.
Karen
Karen, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
Definitely staying here again. We love it so much!!!
Nica
Nica, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2023
Elisabetta
Elisabetta, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Nov 16, 2023
Damon
Damon, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2023
Amazing hotel in great location.
One of the most amazing hotels I’ve had the pleasure of staying at. The location, service, decor and facilities were all fantastic. 100% plan on visiting again.
Maxwell
Maxwell, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2023
Large rooms, staff provides excellent service. Fun Halloween ambiance if Shibuya is disappointing on that front. Would visit again, well worth the price.
Pierre-Jerome
Pierre-Jerome, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2023
Strongly recommend this hotel to everyone who wants to explore the local dinners and cafes around this area.
The only downside of the experience is that there's no ramp on the hotel entrance, as a result I have to lift my heavy luggage to the car. Also there's no easy access to Taxi because there's no taxi bay for this hotel, you will have to do so on the street. As a result, I won't be able to give it 5 stars.