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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

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Nestled in the heart of Zermatt, SCHLOSS Zermatt - Active & CBD Spa Hotel offers a tranquil retreat with a free breakfast buffet, an inviting garden, and rejuvenating spa treatments. Unwind in the indoor pool or challenge friends to billiards.

Reviews

10 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • In-room childcare
  • Terrace
  • Garden
  • Arcade/game room
  • Lobby fireplace

Feel at home (6)

  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Espresso maker
  • Minibar
$300 nightly
The total price is $312
May 21 - May 22
Total with taxes and fees

Why we love this property

Foodie paradise
This hotel hits the culinary jackpot with a restaurant, bar, and free buffet breakfast. Morning fuel comes complimentary, evening options await.
Spa sanctuary
The spa features massages, scrubs, and facials daily. A sauna, steam room, and garden enhance this peaceful wellness retreat.
Cozy designer sanctuary
Slip into soft bathrobes after warming toes on heated floors. Guestrooms feature hypo-allergenic bedding, minibars, and curated decor.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room +

Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for View Double Room +

View Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The High

The High | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Friends & Family Suite +

Friends & Family Suite + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | View from room

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Cottage

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Double Room Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Ground Floor

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Apartment Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Apartment Ground Floor

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Sofa Bed
  • Free WiFi

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Alpen Resort & Spa Zermatt
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  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 533 reviews
$283 nightly
The price is $304
Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Sunnegga Ski Resort - 17 min walk - 1.5 km

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Manud - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel puts you in a great location, within just a 10-minute walk of Matterhorn Museum and Kirchbrücke. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 11:00 PM
    • The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Helicopter/airplane tours
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

SchlossHouse

SCHLOSS Zermatt Active CBD Spa Hotel

SchlossHouse Zermatt – Wellbeing Rooms Suites

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offer free cancellation for a full refund?

Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an indoor pool.

Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.

Is parking offered on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Sorry, there's no onsite parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

What are the check-in and check-out times at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.

What is there to do at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an onsite restaurant.

What's the area around SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel like?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a short 2-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, excellent, and abundant with a wide range of options. (27 reviews)
  • The spa is highly praised for being great, top-notch, amazing, and the best, offering a wonderful and relaxing experience. (27 reviews)
  • The gym was well-equipped and modern with a great selection of equipment. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Train station
Breakfast

Reviews

Verified

10/10 Exceptional

Great service and clean hotel
Donald, 1-night trip
Verified

10/10 Exceptional

Great location, warm staff, and great breakfast!
Wei, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel, Alexandra and her staff were fabulous. Every detail of the hotel has been so well thought out. The apartment was spacious and spotlessly clean and we loved the Spa, Bar and Breakfast. Wouldn’t stay anywhere else in Zermatt.
Fiona, 1-night trip
Verified

10/10 Exceptional

The spa is the best! And the hotel staff is very friendly
Shixuan, 2-night trip
Verified

10/10 Exceptional

Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!
Theresa, 3-night trip
Verified

10/10 Exceptional

Everything was great… the location of the hotel, friendliness of the staff, cleanliness, the pool and lockers for skies… the free breakfast buffet. We just couldn’t ask for more! Amazing
Maryam, 4-night trip
Verified

10/10 Exceptional

The staff were great. It’s so clean. The location is good and it’s a super nice hotel
joelle, 1-night trip
Verified

10/10 Exceptional

Very nice room. Very friendly staff. Very close to the train station and main shopping.
Darren, 2-night trip
Verified

10/10 Exceptional

Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.
William, 2-night trip
Verified

10/10 Exceptional

The hotel stay was wonderful, with warm and friendly staff creating a welcoming atmosphere. Its location is excellent, situated right beside Zermatt Central station, making it convenient for travel and close to shopping streets. The Luxury Suite Ground Floor was spacious, clean, and well-equipped with a washer, dryer, and kitchen, allowing for comfortable and independent living during the stay.
Kok Khim, 1-night trip
Verified

10/10 Exceptional

Very nice property and staff
Ashesh, 1-night trip
Verified

10/10 Exceptional

Super convenient location, very friendly and helpful staff.
Zhuyun, 2-night trip
Verified

8/10 Very good

Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.
LAI HAR SANDY, 2-night trip
Verified

10/10 Exceptional

Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
AMIT, 1-night trip
Verified

10/10 Exceptional

Everything is good, I enjoyed my family trip.
2-night trip
Verified

10/10 Exceptional

Beautiful Hote in Zermatt

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.
Sara, 3-night trip
Verified

10/10 Exceptional

Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.
Gail Jacoby,, 2-night trip
Verified

10/10 Exceptional

Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.
Morning view from balcony
Susan, 2-night trip
Verified

10/10 Exceptional

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.
Jo Anne, 2-night trip
Verified

10/10 Exceptional

Excellent. Perfect location for early morning train ride.
Minesh, 2-night trip
Verified

10/10 Exceptional

Everything about this property is absolutely prefect! The entire staff is out of this world, so friendly and helpful, breakfast is delicious, hope to be able to return one day!
Kathleen, 2-night trip
Verified

10/10 Exceptional

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!
Paolo, 2-night trip
Verified

10/10 Exceptional

Perfect location across the train station
Monica, 2-night trip
Verified

10/10 Exceptional

Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable
Lorna, 1-night trip
Verified

10/10 Exceptional

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Claire, 3-night trip