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Hotel de 3,5 estrellas con restaurante, cerca de Parque temático SMTOWN Coex Artium
The room had a great view and I was surprised that they had styler and body dryer in the…
jun. 19, 2022
Grand room setting was good and really liked LG Styler which is Garment Dry cleaning ,etc…
may. 7, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección del siguiente organismo o protocolo: CESCO (Corea del Sur).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; y las sábanas y toallas se lavan a una temperatura de al menos 60 °C.
El personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; y se ofrece desinfectante para manos a los huéspedes.
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: CESCO (Corea del Sur).
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios, detector de humo y botiquín de primeros auxilios.
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
Room temperature was 30.5 but Air conditioning does not working at all.
S, Viaje de negocios de 6 noches, abr. 4, 2022
Comentario auténtico de un huésped de Hotels.com
The (검은색 단발머리) female who checked me in did not sound happy or delighted to work at this hotel. She looked and sounded like she hated serving customers. She did not make one smile. She acted very cocky. I did not like her tone and attitude. From check in, I believe it determines how my stay at the hotel will be. I did not feel any excitement or felt comfortable as I received my keys and went up to my room. This is a new hotel. A Shilla franchise. I don’t understand how you train your employees. I have stayed at many different hotels in Seoul. This is my second stay at this hotel. Also, I have stayed at Shilla Gwanghwamun as well. Every hotel I went to at least had a delightful positive voice whenever I checked in. I checked in on a Sunday. I know not many people check in on a Sunday. There was barely any wait for my turn to check in yesterday. I don’t understand how your female employee who checked me in had such a rude negative attitude. I hope you take this seriously. 기분이 너무 매우 나빴어요. I traveled two hours on the train to come to a hotel and relax. I had a important doctor’s appointment the next day. Please understand that it is important the front desk have some kind of positive attitude. The check in process was unacceptable and unprofessional! I hope to not experience this every again at this hotel or any other Shilla franchises. This a new hotel plus this is in Gangnam! I could have spent my precious $120 at another hotel with better customer service.
Viaje de 1 noche, feb. 5, 2022
Comentario auténtico de un huésped de Hotels.com
The room and service is average. The price is higher than other similar level of hotels (Hyatt Places, Marriott Four Points, etc.), but overall experience is below average. The worst experience at the Samsung location was the elevator operation. Minimum 5 minutes of waiting every time I use the elevator.
BYOUNGDO, Viaje de 1 noche, dic. 9, 2021
Comentario auténtico de un huésped de Expedia
Large, clean room. Busy hotel so elevators had long waits for crowded rides. Good room temp even without AC as an option in winter.
Cindy, Viaje de 1 noche, nov. 26, 2021
Comentario auténtico de un huésped de Hotels.com
Great place with access to the nicer part of Seoul. COEX is right next door.
John and Marinda, Viaje de 2 noches, nov. 11, 2021
Comentario auténtico de un huésped de Expedia
I LOVE this hotel, Its very chic, trendy and private. Cute gym and chill roof top. The area is very safe. You can walk across the street to the Coexmall or Hyundai Mall, shopping or food. A few blocks away, you can walk along the river path or bike ride.
Hye Chu, Viaje de 2 noches, ago. 17, 2021
Comentario auténtico de un huésped de Hotels.com
We just stayed one night to attend a dinner nearby. Hotel was perfectly located to our event and the access, amenities and room conditions were outstanding! Will definitely return without any hesitation. Thank you Shilla Stay!
Bryan, Viaje de 1 noche, jun. 29, 2021
Comentario auténtico de un huésped de Hotels.com
Beautiful hotel in an amazing location. We had a view of Coex Mall from the window. Beware that the "Village View" means the windows are frosted over so there is no actual view.
Viaje de 1 noche, jun. 18, 2021
Comentario auténtico de un huésped de Hotels.com
Best value hotel in Gangnam
Viaje de 1 noche, may. 15, 2021
Comentario auténtico de un huésped de Hotels.com
Amazing stay. Great location. Clean hotel
Brittany, Viaje de 2 noches, abr. 15, 2021
Comentario auténtico de un huésped de Hotels.com