1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
What's nearby
Imperial Palace East Gardens - 1 min walk - 0.2 km
Marunouchi Building - 8 min walk - 0.8 km
Tokyo International Forum - 14 min walk - 1.2 km
Tokyo Imperial Palace - 17 min walk - 1.4 km
Nippon Budokan - 3 min drive - 2.5 km
Getting around
Haneda Airport (HND) - 31 min drive
Tokyo Station - 8 min walk
Kanda Station - 19 min walk
Yurakucho Station - 19 min walk
Otemachi Station - 7 min walk
Nijubashimae (Marunouchi) Station - 8 min walk
Takebashi Station - 11 min walk
Restaurants
カレーショップC&C 大手町メトロピア店 - 4 min walk
玄米カフェ 実身美 - 3 min walk
The Palace Lounge - 1 min walk
はせがわ酒店 パレスホテル東京店 - 2 min walk
もうやんカレー 大手町 - 2 min walk
About this property
Palace Hotel Tokyo
When you stay at Palace Hotel Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Nippon Budokan. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
At a glance
Hotel size
284 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite:
1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.
2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 3300 per night; includes in/out privileges)
Onsite valet parking (JPY 4300 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10:30 AM
3 bars/lounges
Restaurant
Coffee shop
24-hour room service
Traveling with children
Grocery/convenience store
Children's menu
What to do
Yoga classes
Shopping
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 2012
Safe-deposit box at front desk
Terrace
24-hour fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
LCD television
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Egyptian cotton sheets
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.
GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 5819 per person
Children & extra beds
Rollaway beds are available for JPY 10000.0 per night
Parking
Self parking costs JPY 3300 per night with in/out privileges
Valet parking costs JPY 4300 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo
Frequently asked questions
Does Palace Hotel Tokyo offer free cancellation for a full refund?
Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Hotel Tokyo?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Palace Hotel Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Hotel Tokyo?
Yes. Self parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.
What are the check-in and check-out times at Palace Hotel Tokyo?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon.
What is there to do at Palace Hotel Tokyo and nearby?
Onsite recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Palace Hotel Tokyo?
Yes, ESTERRE offers French cuisine.
What's the area around Palace Hotel Tokyo like?
Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 6, 2024
Lovely stay.
If you can afford it, do yourself a treat and stay here. Amazing!
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
I don't write a lot of reviews but this stay was exceptional. Location is directly across the (busy) street from the Imperial Palace which is beautiful. Great place to walk around and the trees and the landscape is quite pretty. Form the moment you walk into the hotel you are greeted by friendly, helpful staff. Lobby is understated but large and open with a quiet energy. We had a balcony room which was incredible. Balcony looked East over a park area adjacent to the palace. Bed was huge! Much larger than a king. Automatic drapes on Balcony and bathroom. Very spacious room with great amenities. I would highly recommend this property. It's not cheap but its worth it. Good gym (with a view overlooking Imperial Palace) Some equipment was a bit odd but plenty to get in a good sweat. Breakfast was a pleasant surprise with eggs, bacon, toast, potatoes, fried fish, juices, cut fruit etc. Would definitely stay here again when I return.
Worked with concierge to procure sumo tickets before our arrival which worked well. Dinner recommendations were sub par but that is the only negative to our stay.
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Elena
Elena, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Wonderful place. High level of service. Really enjoy the stay. Only one thing need to improve. I was asking English version of news paper while at check in, but I received Japanese
Lan
Lan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
David
David, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
The Palace is a superb world class hotel. Perfect in every way.
David
David, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Palace Superior
The Palace Hotel Tokyo was a great find. The hotel is luxurious, super clean and has excellent staff. The room itself had all the amenities and checked all the boxes. The bed was superior. The bathroom and specifically the shower was amazing. Taxi's are always waiting out front to take you to your next adventure. You wont find a better stay in Tokyo.
Angel
Angel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
Ahmed
Ahmed, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Brilliant hotel - highly recommend
Beautiful hotel with great views of the city. Layout, size and comfort of room are what you would expect of a 5* hotel as was the quality of the food served to us in the bar. The Wagu steak was exceptional!
During our holiday, we stayed at three 5* hotels, two of which were in Tokyo. I can honestly say that this is the only hotel of the three that I would return to!
Kate
Kate, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Excellent in every way.
Jorge
Jorge, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Conlan
Conlan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Fantastic
Absolutely fantastic!!!
Benjamin
Benjamin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
Great!
Claris
Claris, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
I had made a lot of purchases in Tokyo and they even helped me send it back home, which was very helpful! Stafff was always super polite and helpful, recommend to all.
Berge
Berge, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Amazing Japanese hospitality. View from the balcony was terrific.
Mohamed
Mohamed, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
This is the nicest hotel that I have experienced in my travels. I enjoyed everything about this luxurious, quiet, amenity-rich hotel situated in the heart of Tokyo. The restaurants are exceptional.
Jeff
Jeff, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Will stay again
Perfect location and very relaxing high quality hotel in the center of Tokyo
Vladimir
Vladimir, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
Mike
Mike, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
I have stayed in a lot of hotels, many 5 star ones, for work and leisure and the Palace lays a credible claim to be the best city hotel in the world. Every aspect of the stay (I am reviewing a second holiday stay) is exceptional, from the efficiency and friendliness of the staff, the rooms, the bars and restaurants and its location with incredible views and a link from the basement level to a well connected subway station. If you are looking for a memorable stay in a world class city centre hotel in Tokyo then you simply cannot go wrong here.