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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Beachfront resort with spa, near Quinta Avenida

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Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Aerial view of a luxurious beachfront resort with multiple pools, thatched-roof bungalows, and lush palm trees. | Viva Maya by Wyndham, A Trademark All Inclusive Resort
Swim up pool with sun loungers and palm trees. | Viva Maya by Wyndham, A Trademark All Inclusive Resort
Lounge chairs nestle between towering palm trees on a sun-kissed beach, offering a serene escape. | Viva Maya by Wyndham, A Trademark All Inclusive Resort
Two beds with white linens and grey bedspreads, a television, and a window with a view of greenery. | Viva Maya by Wyndham, A Trademark All Inclusive Resort
Indulge in a tropical escape with our inviting café, where natural wood floors and thatched ceilings create a serene atmosphere for a delightful dining experience. | Viva Maya by Wyndham, A Trademark All Inclusive Resort
Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $555
includes taxes & fees
$456 per night
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 428 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Pool View

  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Mamitas Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just a 5-minute drive from Playacar Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified resort include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 604 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Canoeing
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (18977 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Viva Café - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this resort doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Viva Maya by Wyndham, A Trademark All Inclusive Resort and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Viva Maya by Wyndham, A Trademark All Inclusive Resort also has 2 bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Viva Maya by Wyndham, A Trademark All Inclusive Resort like?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 16-minute walk from Mayan Ruins of Playacar and 14 minutes' walk from Playacar Beach. Travelers love the resort's prime location.

Reviews

7.8

Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Out stay was great, over all The service was great. Everyone was friendly
Miguel Angel, 8-night family trip
Verified Hotels.com guest review

8/10 Very Good

we enjoyed our stay. there are things that need fixing, but then we all need fixing of some sort. Would stay again but without the rain of course.
James Sebastian, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

It's the second time we stay at this property and we always LOVE it. We're planning already for next year. Your facility, entertainment, your staff, location, the dedication to make feel travellers special and happy is the perfect formula! Thank you again for your work!
Patrick C., 7-night family trip
Verified Expedia guest review

10/10 Exceptional

we love this place
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was my wifes and I 5th time at your resort. Absolutely amaizing. Can't pick any thing wrong. Beach, drinks, food are amazing. Just got back today and alredy booked another 8 day trip here for mid February.
Bekim, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Cindy, 6-night trip
Verified Expedia guest review

6/10 Good

Preface this review with the fact that as a family we travel a lot to many places around the world and are not overly picky. Start off with the good. The beach is beautiful and the overall staff is good, food selection is good and varied. The cafe at the front is great. Our issues started at check in. The person who checked us in didn't explain much to us including the download of the app to access the schedule of activities and restaurant reservations. We only found out about the app from other guests. The app itself is not easy to navigate. Once we got to our rooms after checking in (2 rooms) 1 of the rooms was fully under construction. We were reassigned a room for the night and told to go back to the front desk next day to change to a new room for the rest of the week. No compensation offered for the inconvenience. The water temperature for the showers is lukewarm and you're lucky if you get hot water. The only place you can get AC is in your room, the a la carte restaurants or the sports bar. Everywhere else is open air. Including the buffet dining area. It's hot. And we were there off-season so I can imagine how hot it gets during peak season. The wifi is spotty at best throughout the resort. We had an infestation of ants in our room. Overall it was ok. The beach is fantastic but any hotel you get along this strip will give you the same beach. Would not come back to this hotel.
CAROLINA, 7-night trip
Verified Expedia guest review

8/10 Very Good

The beach is the best asset
Eduard, 1-night family trip
Verified Expedia guest review

8/10 Very Good

I had a great experience. Resort is for family or partner to relax. Is very quiet and clean. Only problem i had was bathroom issue. But reported it and it was fixed right away.
Jezzenia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Masood, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Excelente lugar muy bonito
Jose Daniel, 11-night trip
Verified Expedia guest review

4/10 Fair

I did not find the resort or people very inviting. I dont know if its the lack of english or that not all departments are tipped. I would not recommend. Bring bug spray. I wqs eatin alive!
Serena, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice people
Ramon, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jairo Eliud, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small but cozy resort. Great beach. Safe, calm, relaxing. Will definitely come again...)))
Irina, 2-night trip
Verified Expedia guest review

6/10 Good

Kenneth Allen, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

CORAL, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I liked that they have a lot of services and entertainment and accesible to the beach for the guests and they have very friendly staff.
Victor M Ruiz, 4-night trip
Verified Expedia guest review

10/10 Exceptional

La atención fue espléndida desde el día de nuestra llegada en recepción hasta nuestra salida. Siempre amables con buena actitud y disponibilidad para ayudar y servir. Hace 10 años me hospede con mi familia y esta ocación decidimos regresar. Que gran decisión hicimos y no nos equivocamos al elegir nuevamente Viva Wyndam Maya. Felicitaciones !!!!!
CORAL, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Monica, 5-night trip
Verified Expedia guest review

8/10 Very Good

Our stay was very pleasant. The staff is so friendly. The resort had so many events and functions everyday which kept us entertained. Really recommend
Mohidul Anisul, 7-night trip with friends
Verified Expedia guest review

8/10 Very Good

We just got home from a 8 day 7 night vacation from here. We enjoyed our stay. Food wasn’t the greatest but the shows were great.
Robert, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Enjoyed my stay with my children. Foods in the buffet did not disappoint. Loved the adult pool. Would definitely recommend and go back.
Jammie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Resort is very family friendly , lots of entertainment for kids and adults. Beach is beautiful , all staff is friendly and very welcoming . Food is good many options for everyone. I would recommend it to anyone
Jagoda Maria, 7-night family trip
Verified Orbitz guest review

General property information

Travelers Say
"Very nice beach and enjoyed the pool area."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM