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Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Norwich Hotel

Property entrance
Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Business center
Reception
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Free parking
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $96
includes taxes & fees
$80 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • University of East Anglia - 5 min drive - 4.0 km
  • Norwich Theatre Royal - 6 min drive - 4.1 km
  • Norwich Cathedral - 6 min drive - 4.0 km
  • Market Place - 6 min drive - 4.3 km
  • Norwich Castle - 9 min drive - 6.1 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Norwich Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Enjoy your visit to Norwich with a stay at Mercure Norwich Hotel. For a bite to eat, guests can check out Brasserie Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say good things about the overall property condition.

Languages

English

At a glance

Hotel size

  • 107 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Brasserie Restaurant - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?
Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Norwich Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Norwich Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Norwich Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Mercure Norwich Hotel?
Yes, Brasserie Restaurant offers international cuisine.
What's the area around Mercure Norwich Hotel like?
Mercure Norwich Hotel is a short 4-minute drive from Norwich (NWI-Norwich Intl.) and 16 minutes' walk from Sweetbriar Marshes.

Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very dated hotel
Hotel is clean, just very dated. Was expecting much more from a well known chain. For the amount paid was expecting something that had been improved since original construction. Can't say it is eco friendly as the whole time i was there the radiators were on full blast to make up for the fact that the single glazed old aluminum windows were drafty.
Timothy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Zdenko, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Firstly the staff werent aware of the reply to the email you sent. It looked really tired inside and out. The carpets were worn or stained. The bar carpet was rucked up. We ordered coffees and got called to the bar to collect them, whereas normally they would be brought to the table. My wife asked for vegan sausage and a runny egg, as all the eggs brought out were firm. The sausages were under cooked and the egg again was firm. We were very disapointed. Apart from being charged more per night and breakfast than was being charged on the day. You need to refurbish soon or you will miss out on people staying there on a regular basis.
Gareth, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Crismel, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Ian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Benjamin, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night
William, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Friendly staff good breakfast
Ciaran, 1-night trip
Verified Expedia guest review

6/10 Good

Dr. Sergio, 1-night trip
Verified Expedia guest review

8/10 Very Good

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Catherine, 1-night trip
Verified Expedia guest review

6/10 Good

My son and I booked this hotel, so we could access the pool and spa as advertised. Apparently on arrival, we were informed these are no longer in use !!
Matthew, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No lift for 1st floor
Gregory, 2-night romance trip
Verified Expedia guest review

6/10 Good

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Sarah, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Melvin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was as we expected.
Tracey, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a lovely stay here will return food was very good and bed very comfy
Davina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

2 night stay
Room was ok as hotels go. Basic but clean with everything we needed. Breakfast was disappointing. Cooked food looked as if it had been standing for hours. They ran out of butter on the first day so we couldn't have toast. Second day said the same but when i complained miraculously butter appeared. Cold food ham cheese and fruit were from the day before and was dry and brown. Couple onthe next table were told it was fresh but it wasn't
Kathleen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.
Elizabeth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good location, good price, but there was a lot of noise at nighttime!
George, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Joel, 1-night trip
Verified Expedia guest review