Crowne Plaza Kitchener-Waterloo, an IHG Hotel

4.0 star property
Hotel with indoor pool, near Kitchener-Waterloo Art Gallery

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Exterior
Exterior
Meeting facility
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Self parking
  • Room service
  • Conference center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $99
includes taxes & fees
$85 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive
  • Kitchener Station - 14 min walk
  • Guelph Central Station - 25 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 25 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Crowne Plaza Kitchener-Waterloo, an IHG Hotel puts you within a 10-minute drive of University of Waterloo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aqua Lounge Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, Hindi

At a glance

Hotel size

  • 201 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered onsite self parking (CAD 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (15005 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per stay

Parking

  • Covered self parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 AM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Kitchener-Waterloo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 AM.
Are pets allowed at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes. Self parking costs CAD 12.00 per night.
What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Kitchener-Waterloo, an IHG Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Crowne Plaza Kitchener-Waterloo, an IHG Hotel also has an indoor pool.
Are there restaurants at or near Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes, Aqua Lounge Restaurant offers American cuisine.
Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Kitchener-Waterloo, an IHG Hotel like?
Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in Downtown Kitchener, a short 6-minute walk from Kitchener City Hall and 7 minutes' walk from Kitchener Market. Travelers give top marks for the hotel's prime location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I'll stay again.
Great hotel with fun additions like bowling, arcade and mini putt. Wonderful pool and super gym. Every single employee I passed or talked to was friendly/super helpful. I wished my upgraded room had a tub, the temperature was a bit wonky (but I managed) and there needs to be something that depresses the doors from slamming but other than those minor things this definitely the choice in Kitchener.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kelly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Unfortunate disappointment
Hotel was ok. Friendly staff. Game room was a disappointment. Most games broken and couldn’t figure out the bowling or mini golf. No signage telling us how to work them. Pictures definitely deceiving. Paid for breakfast but didn’t start serving until 7:30am so couldn’t wait around for it. Very loud streets downtown and we could hear everything. Kept us up most of the night. Likely wouldn’t stay again.
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No shower door, sink was clogged
Pamela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly helpful staff great location many amenities can’t say enough about this property
Gisela, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nightmare on King St E.
Ed, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Stacey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Don, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Howie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE, TERRIBLE STAY
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice place and staff great. Could leave our luggage while we were gone. Ended up in Waterloo longer than expected and guests went back to hotel and sat in comfy chairs and staff didnt ask them to leave.
Sheila, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel with the best breakfast ever
Nice hotel with the best breakfast I have found in any hotel. Room accessibility can be a challenge as hotel is spread out like a maze.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant staff, great morning waitress. Easy to book, walkable to events, lovely getaway.
georgia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Arash, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is really aged and not very accessible. Showers and toilets function poorly. The buffet breakfast was fantastic though.
Nicole, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Bad service
The toilet in our bathroom continually plugged up where we could not flush it. We called the front desk several times to fix it. After each fix it would clog again. The hotel said they would move is and never did. Needed to use the bathroom at the lobby or in friends rooms. The inconvenience was unreal
Rob, 2-night trip with friends
Verified Hotels.com guest review