Upon arrival, we were assigned room 305, where my wife promptly discovered the bed in disarray. Pulling back the top blanket revealed soiled sheets with hair and mysterious brown stains.
Returning the second night, we found our door ajar. The inner lock, inaccessible by key, seemed faulty. Notifying the front desk attendant, she attributed the issue to our closing the door to hard. Again their issue not ours.
Discovering no complimentary daily maid service, unlike other establishments, we've stayed. We'd have to paid for it.
Requesting towels on our final night, due to understaffing, we had to go down and to get them.
Contrary to our accommodating rental history, we seek reimbursement for service.
Marcus Bakkar