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Hotel en las afueras en Aeropuerto Reno/Tahoe con restaurante y sala de fitness abierta las 24 horas
Horrible experience!! Hotels.com indicated cleanliness, hotel housekeeping and it beyond…
jun. 23, 2022
Everything was very dirty no toilet paper ac filter was nasty room had a nasty smell will…
jun. 18, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección de los siguientes organismos o protocolos: Commitment to Clean (Marriott) y SafeStay (AHLA, Estados Unidos).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
La propiedad cuenta con un servicio de limpieza profesional; las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; las sábanas y toallas se lavan a una temperatura de al menos 60 °C; las puertas de las habitaciones se cierran después de la limpieza; y las instalaciones se limpian y desinfectan con un aerosol electrostático.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; el personal atiende detrás de paneles de acrílico en las principales áreas de contacto; se controla la temperatura del personal de manera periódica; se ofrece desinfectante para manos a los huéspedes; los cubrebocas son obligatorios en las áreas compartidas; y se pide reservación para algunas instalaciones dentro de la propiedad.
Se implementan medidas para reforzar la seguridad del servicio de comidas.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno, el almuerzo y la cena.
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: Commitment to Clean (Marriott).
La propiedad garantiza que sigue las pautas de higiene y desinfección del siguiente organismo o protocolo: SafeStay (AHLA, Estados Unidos).
Para la tranquilidad de los huéspedes, la propiedad cuenta con detector de monóxido de carbono, extintor de incendios, detector de humo y rejas en ventanas.
Esta propiedad ofrece hospedaje a personas de todas las orientaciones sexuales e identidades de género (LGBTQ friendly).
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
This property converted from a Residence Inn. We had previously stayed at this location many times from 2019 to 2021. Unfortunately, I was disappointed with the level of service. The price is higher, maybe due to increased costs like everything else affected by inflation. Our room did not have shampoo or body wash in the eco-friendly containers. A used bar of soap was left in shower and it wasn't clean. The breakfast is not the same level.
Caren, Viaje de 1 noche, jun. 6, 2022
Comentario auténtico de un huésped de Hotels.com
The beds are hard and the last day of our stay there was a conflict with a customer that was next door to us who stated he lived on the property! He was loud and kept us up all night until 5:30 am ! Then he had the nerve to want to try to fight my husband after he knocked on the wall for him to keep it down ! All the name calling in front of out young son was crazy !! The office staff refused to refund us for our last night !! This place has a horrible for families!
Tanyeka, Viaje familiar de 2 noches, may. 20, 2022
Comentario auténtico de un huésped de Hotels.com
Good stay. Clean. Friendly employees.
Maria, Viaje familiar de 2 noches, may. 13, 2022
Comentario auténtico de un huésped de Hotels.com
wide room, delicious breakfast
Viaje familiar de 2 noches, may. 13, 2022
Comentario auténtico de un huésped de Hotels.com
The front desk receptionist and housekeeping manager were accommodating, however under the conditions of the resort, they are challenged with making the property more than a two star hotel. We were disappointed with the cleanliness and upkeep of the property and suites. The property is run down. It needs a lot of updating, and cleaning. The hallways are dirty and smell of a combination of smoke and alcohol despite the sign that says, “Non-Smoking Facility”. Our two bedroom suite cleanliness was unacceptable: dirty carpet, crumbs on the pull out sofa bed mattress, empty water bottle in the corner of one of the bedrooms, dirty toilet, broken fireplace screen, poor water pressure… the decor of our suite was very dated: popcorn ceilings, refrigerator dented, old carpet, sad looking furniture. Mattress was ok. Bed linens were not high quality. Pillows were small and not enough. Bath linens were basic and limited. We will not return to this property.
Viaje familiar de 2 noches, abr. 29, 2022
Comentario auténtico de un huésped de Hotels.com
From the check-in to departure, our experience was a very positive one. The front desk staff were happy, efficient, and informative. The room had every amenity we could need, and provided an oversized living space. The courtyard featured a fire pit which was lit in the evenings as well as the mornings. The facility was very clean and pleasant.
Holly, Viaje de 2 noches, abr. 8, 2022
Comentario auténtico de un huésped de Hotels.com
The staff was extremely polite, professional and helpful to all of our needs during our stay. This was a great place to stay. Thank you!
Sara, Viaje de 2 noches, abr. 8, 2022
Comentario auténtico de un huésped de Hotels.com
I loved that they have a little fenced area for dogs. Also I was able to see my car from our room. I suggested putting a small broom with dustpan in the room.
Alice, Viaje de 2 noches, mar. 29, 2022
Comentario auténtico de un huésped de Hotels.com
Julian, Viaje de 1 noche, mar. 19, 2022
Comentario auténtico de un huésped de Hotels.com
Angela, Viaje familiar de 3 noches, mar. 11, 2022
Comentario auténtico de un huésped de Hotels.com