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Hotel de 3 estrellas en Piarco con piscina al aire libre y restaurante
Doors didnt lock properly. Phones didnt work, they were covered in dust. Noise from the…
feb. 11, 2022
Conveniently located for airport overlays. Restaurant options were good. Quite noisy on…
ene. 28, 2022
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante, y las superficies que más se usan se limpian con desinfectante entre las estadías.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; y se ofrece desinfectante para manos a los huéspedes.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Esta propiedad acepta tarjetas de crédito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
We had a long layover at the Port of Spain (Trinidad) airport and decided to book the Runway Hotel near the airport. The most attractive point was the hotel provides a free shuttle from the airport. This was the first fraud of management. We tried to call the hotel from airport, but nobody replied. We had to take a taxi. The hotel management explained that there was an error on the EXPEDIA website and the hotel does not provide this service. The second fraud was the check-in time. On EXPEDIA website check in is at 14.00. The actual check in time is 15.00. If you want to check in earlier, you have to pay $10 per hour. Despite the fact that vacant rooms are available. The biggest disappointment was in the evening. Upon check-in, we signed a paper with the hotel rules and policies. One of these rules was that quiet hours begin at 9.00 p.m. The loud noise, loud music or loud voices are not permitted. The loud music from the restaurant started from 6.00 p.m. until midnight. According to the hotel policies, we asked to turn the music off. The administrator told us that these rules do not apply to the restaurant, although it is located 20 meters from the lobby and named "Runway". He advised us to leave the hotel in the middle of the night if we were not satisfied the hotel. In this case, we would get a refund. Our room was on the third floor, but the music was so loud that even earplugs didn't help. We really regret staying at this hotel. Please,refund our expenses
Vladimir, Viaje familiar de 1 noche, ene. 14, 2022
Comentario auténtico de un huésped de Expedia
All the staff was extremely helpful and friendly. Great selection of foods, I would stay here again in the future.
Avidesh, Viaje de negocios de 5 noches, ene. 10, 2022
Comentario auténtico de un huésped de Hotels.com
Runway hotel was ok. The check in ladies were very pleasant. They made us feel welcomed. We got help with our luggages and everyone was cheeful as it was about christmas time. The music was sweet and made us feel warm and cozy. The bathroom could be a little cleaner as you could see the old stains. We had free water, snacks, and milo /cofee packages that was awesome. Breakfast was lovely and in variety. I ordered a chicken corn soup within the hour I checked in and it was nasty, very thick with cornstarch and egg whiite. I complained and the man that got it for us just tuened his back and walked thru the door as we were complaining, i though he should listen and apologize which he didnt do.
Carolyn, Viaje entre amigos de 6 noches, dic. 23, 2021
Comentario auténtico de un huésped de Expedia
The security and front desk staff was great. Bar staff was okay. The wifi didn't work for me but i didn't pursue the issue/follow up. May have been a router issue. Free drink at bar was a plus and nice perk. Room was decent. Had a fridge and snacks and water. Not sure if they were complimentary. Bathroom was okay. Shower stall could have been cleaner. Location has elevator that was a definite plus. Felt very safe with the onsite 24 hour security guard.
Dionne, Viaje de 1 noche, dic. 21, 2021
Comentario auténtico de un huésped de Expedia
Receptionist were very friendly and accommodating.
Rissa, Viaje en pareja de 1 noche, dic. 20, 2021
Comentario auténtico de un huésped de Expedia
location
Avenesh, Viaje de negocios de 1 noche, nov. 29, 2021
Comentario auténtico de un huésped de Expedia
Overall experience was good however the rooms need some remodeling it’s a bit rundown the picture online is a bit misleading.
Andre, Viaje de 2 noches, oct. 17, 2021
Comentario auténtico de un huésped de Expedia
The free shuttle was not free as the shuttle was out of service and you had to pay the taxi out of your own pocket.
Viaje de 1 noche, oct. 15, 2021
Comentario auténtico de un huésped de Hotels.com
😊
Abraham, Viaje de 1 noche, oct. 13, 2021
Comentario auténtico de un huésped de Expedia
Decent place for the money
Sherman lawrence, Viaje en pareja de 3 noches, oct. 8, 2021
Comentario auténtico de un huésped de Expedia