Tru By Hilton Denver South Park Meadows

Great front desk staff. Very helpful and friendly

Everything thing was great until breakfast. Due to COVID breakfast is now grab and go so we we’re going to grab it on our way out. It was supposed to go until 10am however when we got there at 9:45 it was completely cleaned up.

Staff was very friendly and helpful. Mostly everything was clean. However, the garbage can at the elevator on the third floor was not emptied for days. People were having to place garbage on the floor because the can was full for so long. Also, I understand with Covid they can not or do not clean rooms daily. Not a big deal. But we were never asked if we needed anything replaced or if we needed anything more. It’s easy to ask, but didn’t want to bother the front desk employees who were always folding linens in the lobby. We ended up with a lot of garbage in our room over the four nights we stayed because no one came to empty the bins in there either. The “breakfast” was very disappointing. I realize with Covid restrictions that they probably can’t provide what they usually do. But considering that the price of the room was almost $100/night I would have liked something more than a choice of yogurt or muffin. We ended up having to go out for breakfast each day because there was no way a tiny muffin was going to be enough fuel for our hikes. It was disappointing because I didn’t expect to have to pay for breakfast twice each day we were there. When choosing a hotel, I always go with an option that offers breakfast included. I would have liked to have a microwave in our room and not in the lobby as our only option. When having to heat a breakfast we had to purchase on top of the room price, I would have liked to do this in my own room.

Location is great. Room to room noise, and road noise is minimal. Black out, automatic curtains are nice.

Nice clean but nothing special.

Wonderful. Clean.

I was shock and utterly disgusted that they were fingernails on the side of the bed that wasn’t clean by room service prior me checking in and the water pressure suck I can barely take a docent shower. No military or government employees discount? I will not be coming back!

Having stayed with Tru by Hilton several times, I have found that they are consistent with excellent cleanliness, hospitality, convenience, and service. I couldn't ask for a better experience.

The property was nice, modern, and there is staff there 24 hours a day.

Great stay, this place is fabulous, the service was top-top, would totally stay here again