8/10 Very Good
Nov 10, 2024
I arrived Friday night and the thought the hotel was closed for construction. The front representative informed me the the c were open for business but were undergoing renovations on the 3rd floor at present and in parts of the lobby. The representative was very pleasant and assuring the operbility of the hotel. The room was good but the air conditioner was very loud, like it needed servicing, maybe something internal was loose. The breakfast bar was the low of my stay with limited/menial items for consumption... Definitely not close to the advertisements on television... but considering the construction, it is what it is. From a management prospective, the conservative decision would be to stop service until the building upgrade construction has been completed... Additionally, there is no mention on the website that the facility is under active renovation prior to, or after booking confirmation.
Ricky
Ricky, 1-night family trip
Verified Hotels.com guest review