In the heart of Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a Thai massage at the onsite spa, indulge in Spanish cuisine at one of three restaurants, or simply enjoy free WiFi and stunning views from the rooftop terrace. Guests rave about helpful staff and its prime location near Royal Theatre.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Bar
Electric vehicle charging point
Pool
Spa
Parking available
Main amenities (12)
Daily housekeeping
3 restaurants and 2 bars/lounges
Full-service spa
Rooftop terrace
Breakfast available
Health club
Steam room
Valet parking
Seasonal outdoor pool
Pool bar
24-hour room service
Coffee shop/cafe
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Garden
Terrace
The current price is $372
$372
includes taxes & fees
$339 per night
Mar 11 - Mar 12
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for One Bedroom Master Suite Red Level
One Bedroom Master Suite Red Level
Highlights
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
807 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Penthouse Suite Red Level
Penthouse Suite Red Level
Highlights
Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
807 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Presidential Penthouse Suite Red Level
Presidential Penthouse Suite Red Level
Highlights
Furnished patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
1399 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for The Royal Suite
The Royal Suite
Highlights
Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
2152 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Supreme Room
Supreme Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
409 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Red Level, Junior Suite, Terrace
Red Level, Junior Suite, Terrace
Highlights
Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
430 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Classic Room
Classic Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
269 sq ft
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room (Red Level 2 adults+ 2 children)
Deluxe Room (Red Level 2 adults+ 2 children)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
430 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Room
Premium Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
269 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
409 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Red Level, Deluxe Room
Red Level, Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
430 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Red Level, Junior Suite
Red Level, Junior Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
484 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Red Level, Suite, 1 Bedroom
Red Level, Suite, 1 Bedroom
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
505 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds
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Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
Calanas Station - 6 min drive
Madrid Principe Pio Station - 16 min walk
Madrid Recoletos Station - 24 min walk
Opera Station - 3 min walk
Santo Domingo Station - 4 min walk
Callao Station - 4 min walk
Restaurants
Tierra Burrito Bar - 2 min walk
Tim Hortons - 2 min walk
Beer Station - 2 min walk
Tap Room Opera - 2 min walk
El Café de la Ópera - 2 min walk
About this property
Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a rooftop terrace and puts you just steps from Plaza de España - Princesa. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Jardín de los Duques, one of 3 restaurants, serves Spanish cuisine and is open for dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 4 minutes.
Languages
Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish
At a glance
Hotel size
180 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (EUR 35 per day)
Electric vehicle charging point on site
Offsite parking nearby (EUR 35 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1851
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Fireplace in lobby
24-hour fitness center
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
49-inch LED TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Dining
Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Vinoteca Montmatre - This restaurant specializes in Regional cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 42 per person
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Valet parking costs EUR 35 per day
Parking is available nearby and costs EUR 35 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
Also known as
Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador
Frequently asked questions
Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes. Valet parking costs EUR 35 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are both nearby.
What is there to do at Palacio de los Duques Gran Meliá - The Leading Hotels of the World and nearby?
Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 bars, a spa, and a seasonal outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, there are 3 onsite restaurants, featuring Spanish cuisine and garden views.
What's the area around Palacio de los Duques Gran Meliá - The Leading Hotels of the World like?
Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 13, 2025
Excellent hotel, fantastic breakfast, good size rooms for a family.
Verified traveler
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Everything, staff , employee service , restaurant, the room was bigger. Excellent
Miriam
Miriam, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2024
Wonderful stay in excellent location in Madrid
The location of the hotel is excellent, located near the palace and the main shopping and entertainment districts. The area is located with so many choices of restaurants with different choices of food. The staff of the hotel is friendly, helpful, and eager to set up restaurant recommendations and reservations. They get you tickets to shows and movies. The rooms are clean, comfortable with lots of water and occasional treats. My only disappointment was trying to register for and be accepted for the free use of the audi car. For some reason i wasn't accepted and able to use this feature that the hotel e-mailed us about... Otherwise, this is an excellent choice for a comfortable, problem-free stay in beautiful Madrid.
I want to note that "Jose" at the front desk was very helpful with a unique situation we had and we appreciated his help very much. We will absolutely return to this hotel.
Kevin
Kevin, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
This hotel is fantastic. I highly recommend on all levels. The kindness of the staff made me speechless. Location is great and the restaurant is superb. I’ll definitely be back!
Richard
Richard, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2024
Everything is walking distance and the hotel gave you everything you want!
Donald
Donald, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2024
Wonderful
Jared
Jared, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Hilary
Hilary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Christopher
Christopher, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Kimberly
Kimberly, 3-night trip
Verified Hotels.com guest review
6/10 Good
Sep 25, 2024
David
David, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Adriana
Adriana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Amazing property! The staff was extremely gracious, the facility beautiful!
monica
monica, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 16, 2024
marilyn
marilyn, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Eric
Eric, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Lisa
Lisa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
One of the best hotels I have ever stayed at! I could not fault it in anything that a great hotel can offer. Great staff, service, amenities! We don't often repeat hotels, but this is one we will likely consider staying in again.
Luisa
Luisa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Jo-Anne
Jo-Anne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Fantastic central location for exploring the city. The hotel has outstanding decor and is a wonderful place to stay. Luxurious spacious
rooms with gorgeous soft bedding. Exceptionally helpful staff who are most welcoming and helpful. The rooftop bar is a must for watching the sun set.
Keith
Keith, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
George
George, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Very helpful and friendly staff
Excellent property
Juan Antonio
Juan Antonio, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Overall this place was amazing .. if you come to Madrid stay here.
Amine Mohamed
Amine Mohamed, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Great staff which made us feel at home. Very convinient to all the attractions that Madrid has to offer.
Joel
Joel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Excellent choice
MOHAMMED
MOHAMMED, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 16, 2024
Its a beautiful hotel that is well located close to 2 metro stops. The hotel has an excellent spa service. Our rooms were also great, the only downside is that is an $$$$ hotel, so if you have a limited budget, this is your first time in madrid and you are planning to expend a lot of time outdoors maybe this is not the best option for you.