4/10 Fair
Jan 27, 2025
Nope
It's a 2-star hotel. I don't expect much. However, there wasn't anything actually of any healthy choices for breakfast. Only fruit. The room was partially clean. The shower spout wasn't installed properly and I didn't want anyone coming in my room. The vending machines were broken. I was missing the lip to my coffee maker. I called downstairs for one. I came down to them trying to hand me a different utem I didn't ask for and an employee who looked like he rolled out of bed and smelled as if he had not showered in days. When I told him what I needed again, he tried to send me to housekeeping to get it myself. I had to remind him that I was a guest and paid for my stay. I'm not supposed to be doing anything. So, he sent someone to my room 30 minutes later with a new coffee maker. Then, upon check out, I had to ask for my deposit back. In which I was told to wait 5 to 10 minutes for them to inspect the room. I advised him that whatever condition it was in prior to my arrival is what it is. Got my receipt and left. There is no legitimate reason for the deposit. And when I called to see the price to extend, I was told if I pay right now the rate was $25 mire than what I paid. When I logged online here, the rate was only $10 more. But I would have had to book two days in order to get that rate.
Like I said, I don't expect much for a 2-star hotel. But this right here is not okay and it's almost intentional that all of my other arrangements fell through to stay elsewhere.
Jocelyn
Jocelyn, 2-night trip
Verified Hotels.com guest review
