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Hotel Arctic

4.5 star property
Luxury hotel with 2 restaurants, near Ilulissat Harbour

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Nestled near the bay, Hotel Arctic is an upscale eco-certified haven where you can unwind with a breakfast buffet and take in the views from the terrace. With two on-site restaurants, a coffee shop/cafe, and library at your fingertips - plus helpful concierge services - this hotel offers relaxation amidst nature.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$355 nightly
The total price is $364
Jul 25 - Jul 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Superior Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Cabin, 1 Double Bed

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, individually decorated, individually furnished

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Grand Apartment, 1 King Bed

  • Ocean view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed

A modern living room with a brown sofa, a round coffee table, and a purple rug. There are two floor lamps, a TV, and a small wooden table.

Deluxe Apartment, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Suite, 2 Twin Beds, Non Smoking | View from room
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  • Free breakfast
  • Free parking
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8.6 out of 10, Excellent, 141 reviews
$362 nightly
The price is $371
Aug 3 - Aug 4
Total with taxes and fees
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About the neighborhood

Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952

What's nearby

  • Ilulissat Harbour - 13 min walk - 1.2 km
  • Knud Rasmussen Museum - 17 min walk - 1.4 km

Getting around

  • Ilulissat (JAV) - 3 min drive
  • Free airport shuttle

Restaurants

  • Hotel Arctic
  • ‪Restaurant Ulo - ‬1 min walk
  • ‪Inuit Cafe - ‬2 min drive
  • ‪Café Iluliaq - ‬2 min drive
  • ‪Naleraq - ‬2 min drive

About this property

Hotel Arctic

  • Located just 1.7 mi (2.7 km) from the airport, Hotel Arctic offers a free shuttle at scheduled times. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 107 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 6:00 AM to 7:00 PM*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Kayaking nearby
  • Sledding nearby
  • Whale-watching nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Locally sourced food is prioritized
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

Children & extra beds

  • Cribs/infant beds are available for DKK 500.0 per day
  • Rollaway beds are available for DKK 550.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses some solar energy.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Frequently asked questions

Does Hotel Arctic offer free cancellation for a full refund?

Yes, Hotel Arctic does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Arctic?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Arctic?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Arctic?

Yes, a free airport shuttle is available from 6:00 AM to 7:00 PM at scheduled times.

What are the check-in and check-out times at Hotel Arctic?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Check-out time is 10:00 AM.

What is there to do at Hotel Arctic and nearby?

During the winter, enjoy nearby recreation like sledding and snowmobiling, and return when the snow melts for boat tours and fishing. Hotel Arctic also has a fitness center.

Are there restaurants at or near Hotel Arctic?

Yes, there are 2 onsite restaurants.

Does Hotel Arctic have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Arctic like?

Hotel Arctic is a short 3-minute drive from Ilulissat (JAV) and 17 minutes' walk from Ilulissat Harbour.

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Reviews

Hotel Arctic Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a great range of choices. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Nina, 2-night trip
Verified

10/10 Exceptional

Great location, friendly staff, amazing food
Ricardo, 1-night trip
Verified

10/10 Exceptional

Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Kathy, 1-night trip
Verified

6/10 Good

It is probably the best hotel to stay in Ilullisat. It is clean in a good location, and the majority of the staff are good, except for the odd new person. The food though is quite poor, the selection is not great, and not great for vegetarians. They are inflexible to accommodate.
Tali'ah, 2-night trip
Verified

10/10 Exceptional

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Eugenie, 1-night trip
Verified

6/10 Good

The view from the room and the terrace is fabulous
Jane, 2-night trip
Verified

10/10 Exceptional

Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Elmar, 4-night trip
Verified

10/10 Exceptional

The View was awesome from my glass window cabin! BEAUTIFUL!
Melody, 2-night trip
Verified

10/10 Exceptional

Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Lisa, 5-night trip
Verified

10/10 Exceptional

Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Louise, 1-night trip
Verified

2/10 Poor

We booked Aurora cabin for 5 nights. The room and views are fantastic but the service was terrible I informed the hotel before we arrived that we were vegetarians which they acknowledged but still left a meat sandwich in our room as a freebie When my wife went to the reception to discuss this the lady at the receptionist wanted evidence that we had sent an e-mail, which was really disappointing Even worse we had dinner in the hotel. The menu had 2 vegetarian choice which were OK. We mentioned we were staying 5 nights and asked if the chefs would be able to cook something else and we were told that was not an option. Interestingly the hotel had a vegetarian pasta salad in lunch menu. We asked if we could have that for dinner Disappointingly we were told they couldn't do that. I cannot understand why any restaurant let alone a restaurant in 4 star hotel cannot accommodate such small request Would not recommend the hotel based on service Jaymin
Jaymin, 5-night trip
Verified

10/10 Exceptional

Fantastic hotel on the coast with great views on the icebergs. We stayed in a one bedroom apartment for 5 nights and it was excellent all around. The breakfast had a great range of choices. We highly recommend.
JC, 5-night trip
Verified

10/10 Exceptional

Great stay, would stay again if around.
Sebastian, 3-night trip
Verified

10/10 Exceptional

The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Paula, 2-night trip
Verified

10/10 Exceptional

Retaurants on premise
Brent, 2-night trip
Verified

10/10 Exceptional

Nice view of the glaciers
Jing, 1-night trip
Verified

8/10 Very good

Very good

Fjord view rooms are amazing.
KYONG, 1-night trip
Verified

10/10 Exceptional

Super service
Christina, 2-night trip
Verified

10/10 Exceptional

Everything perfect
MARIO, 3-night trip
Verified

8/10 Very good

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Y T, 1-night trip
Verified

8/10 Very good

Dejlig morgenmad, fine værelser
Mads, 2-night trip
Verified

8/10 Very good

Spektakuläre Aussicht!! Personal ist freundlich aber leider nicht sehr flexibel.
Pascal, 2-night trip
Verified

8/10 Very good

Gutes Frühs
Hendrik, 6-night trip
Verified

10/10 Exceptional

Rigtig fint ophold med 2 overnatninger på selve hotellet og 2 overnatninger i panorama hytten. Få ikke hytte 811, det lyder som alt vand og skyl kommer igennem under hytten. Heldigvis var kun få hytter beboet 😊. Ellers en virkelig god oplevelse at bo i panorama hytten.
Flemming, 2-night trip
Verified

8/10 Very good

Fantastiskt läge med utsikt över stad, hamn och hav. Rummet var helt OK, med sköna sängar. Badrummet tyvärr opraktiskt med få avställningsytor. Receptionisterna väldigt trevliga och hjälpsamma med allt. Kan tyvärr inte säga detsamma om restaurangpersonalen, som har mycket att lära när det gäller service och trevligt bemötande, oavsett om det gäller frukost eller middag. Ett plus för shuttlebussen till och från flygplatsen.
Morten, 4-night trip