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Playa Suites

4.0 star property
Beachfront hotel with spa, near Diana the Huntress

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Photo gallery for Playa Suites

On the beach, white sand, sun loungers, beach umbrellas
Bahia Suite | View from room
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Interior entrance

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
For families
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, iron/ironing board

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Shower/tub combination
  • 645 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bahia Suite

Bahia Suite | Down comforters, in-room safe, iron/ironing board

Bahia Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Separate bedroom
Down duvet
  • 635 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Suite

Estandar Suite | Down comforters, in-room safe, iron/ironing board

Estandar Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Shower/tub combination
  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 2-Bedroom Apartment Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for 2-Bedroom Apartment Standard With View

Down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Standard With View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Standard With Street View

Down comforters, in-room safe, iron/ironing board

Suite Standard With Street View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Down comforters, in-room safe, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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The price is $123
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About the neighborhood

Map
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 4 min walk
  • Condesa Beach - 5 min walk
  • Parque Papagayo - 16 min walk
  • Papagayo Beach - 18 min walk
  • La Quebrada Cliffs - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Texas Ribs - ‬2 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Playa Suites

At Playa Suites, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Condesa Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 488 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 100 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Boat tours nearby
  • Ski area nearby
  • Water skiing nearby

Working away

  • Meeting rooms
  • Conference space (5264 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 250.00 for adults and MXN 150.00 for children
  • Housekeeping is offered for an extra charge

Parking

  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Does Playa Suites offer free cancellation for a full refund?

Yes, Playa Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Suites?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Playa Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Suites?

Yes. Valet parking costs MXN 100 per night.

What are the check-in and check-out times at Playa Suites?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Playa Suites and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for boat tours and water skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Playa Suites also has 2 bars and a fitness center, as well as spa services.

Are there restaurants at or near Playa Suites?

Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine.

Does Playa Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Playa Suites like?

Playa Suites is a short 5-minute walk from Condesa Beach and 4 minutes' walk from Diana the Huntress.

Reviews

6.8

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

Bueno con posibles mejoras.
En general la experiencia es buena, es mi tercera visita al hotel y se aprecia el daño de Otis, sin embargo hay cosas que pueden mejorar bastante, los baños, no obstantre que se aprecian limpios, ya se ven deteriorados, en las cocinetas, anteriormente tenían unos pequeños frigobares, algunas luces de la habitación (1575) tienen corto o de plano no encienden (interrupotor inmediato al ingresar, prende desde la sala); los cajose del closet ya requieren un cambio, cueta trabajo abrilos y cerrarlos; los colchones ya piden a gritos jubilarse; pero nada que haga insoportable o desagradable la estancia (en relación costo-beneficio); algo que si resulta molesto es el apartado que le hacen a los extranjeros de los camastros, aunque uno se levante temprano, ya están apartados para ellos y eso si les resta valor. El restaurante en comida muy bien y servicio de los muchachos, excelente!
SERGIO RAUL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

IRMA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Claudia, 4-night trip
Verified Orbitz guest review

4/10 Fair

Lluvia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
GERARDO, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Juan Carlos Garcia, 1-night trip
Verified Expedia guest review

2/10 Poor

Jason, 1-night trip
Verified Expedia guest review

6/10 Good

Jose Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!
Verified Expedia guest review

6/10 Good

Edson, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

8/10 Very Good

Paulina Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge Luis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

reparaciones, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
juan, 4-night trip
Verified Expedia guest review

2/10 Poor

When I got to the hotel they didn't have my reserv
Alexander, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Moises Salvador, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Osvaldo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Agradable estancia
En general, nos gusta las habitaciones son muy amplias, pero ya el mobiliario está en muy mal estado (las puertas, cajoneras, tina de baño, etc) demerita... La comida del bufete no era muy variada... No hacen postres solo pasteles... Algunos empleados son groseros con los mismos huéspedes por no contar con el servicio todo incluído... Hay una nueva alberca solo para adultos y vigilan celosamente que no ingresen niños, yo diría que tampoco se debe dejar entrar adultos dónde se bañan los niños. 🤔... Hay mucho por mejorar... Espero atiendan las solicitudes.
Evelyn, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Bastante viejo y descuidado, urge remodelacion
El hotel es bonito pero esta sumamente descuidado y sucio. Las cortinas de la habitación ya estaba hasta fusionada con el cortinero debido al óxido y suciedad, pareciera nunca las lavan. El cuarto amaneció con una cucaracha muerta (quien sabe cuantas más tenga). El baño apestaba a coladera, la luz ni prendía correctamente y el aire acondicionado sonaba muy ruidoso como siendo viejo. Al momento de hacer check in nos dejaron las llaves inactivas y dos días después (antes de check out) las volvieron a inactivar, muy mal servicio. Su "todo" incluido esta limitado a bebidas qué él hotel selecciona y que no son lo mejor la verdad, adicional la comida estaba o muy salada o faltante de sal, muy mal sabor y poca variedad en alimentos. Los camastros de la alberca y playa son muy viejos, sucios y muchos no tienen sombrilla. Por último, en recepción hay muy poco personal, nadie de orienta sobre la fila correcta y varias personas se colaban en la fila y todo se veía como un total desorden y falta de comunicación a los huéspedes. Nadie pero nadie se ofreció a ayudarnos con nuestras maletas para llevarlas a la habitación.
Alicia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

José Enrique, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Decepcionante
El hotel no cuenta con las instalaciones suficientes para atender a sus huéspedes cuando está a máxima capacidad el hotel. Definitivamente no está listo el hotel para la atención de sus huéspedes.
Abel, 5-night family trip
Verified Hotels.com guest review