Loews Kansas City Hotel

Beautiful view of downtown KC. Staff was amazing!

Very nice, just like pictured. We had a small issue with noisy neighbors and we got upgraded to a nicer and VERY quiet room. Couldn't have been better!

My husband and I were in KC to visit family. This downtown location was perfect, equidistant to everyone, and plenty of dining choices, even during Covid. And when we did not want to go out, we dined in the Lobby restaurant with friends, and it was very enjoyable. Our view from 2219 was stunning...of the Kauffman Center. The room was lovely and very clean and felt very sanitized. Just one thing: if you require a firm mattress like I do, you will not be comfortable. Otherwise, you may love sinking into a plush warm mattress with thick duvet cover. (They will validate parking up to 4 hours for your visitors)!

Very spacious room and loved the bathroom! Nice size fridge for a hotel room. 4K TV I believe, but whatever it was the picture was great! Only thing missing was a microwave, but didn't need it anyway. Oh! The young lady that checked us in and the one that checked us out were great! Very friendly and hospitable! It was my B-Day and 23rd anniversary weekend. We live in-town, but we'll be back! Soon!

My son and I took a middle of the week trip to Kansas City and very much enjoyed the beautiful hotel although was disappointed that the restaurant, salon and spa were not open and ready for business. I realize we are going through a pandemic, but I really would have liked to have known that prior to booking. The bar was open, the bartenders were amazing!!

We only got a weekend getaway for my husbands 50th because of the Rona’ so I wanted it to be special. I messaged ahead and told them why we where there and they gave us not only an early check in/out but a room with a SPECTACULAR view!! We will absolutely stay there again!!

Visit started off with room key not allowing access to parking garage. Followed by getting to our room and having no cell service and figuring out the hotels WiFi was down. Text with representative informed us we need to come down to the front desk and get new room keys to allow us access to parking garage which ended up not working either. Whole reason for our getting hotel room was a night away from our kids to watch movies and order dinner in our room which we were unable to do due the internet outage and no cell service in our room. Concierge did not offer to help us order our dinner or to bring new room Keys to our room. Because of inability we had to go out in get dinner and we were unable to watch movies in our room. When we told front desk of our issues their response was we can’t check people in either followed by no apology. In the morning when we left we were unable to exit parking garage without calling front desk to open gate for us. Not our expectations from a “4 star hotel”. Morning Managers fix was to comp our parking and buy our breakfast. Very unhappy with this stay unlikely we will spend our money with Loews again.

It was our first time in KC and we decided to stay at Loews. They hotel is really nice, clean and new. We had our dog with us so we were on the 11th floor. That's where all dog families stay I believe. Room was really nice too. Only thing is our room was facing downtown by right next to the highway. It gets quite loud in the night. If you're a light sleeper, may be better to be on the opposite side. The rooftop is nice too. The staff was amazing, friendly, and very helpful and accommodating. We'd definitely stay here again. Overall, lovely stay!

Everything was perfect from the time I walked in to the room until I went to bed. The view was great, but the sound of traffic all night long kept me from enjoying a good nights sleep.

We stayed 3 nights without no one cleaning our room or bring clean towels. Terrible experience