Crowne Plaza Virginia Beach Town Center, an IHG Hotel
When you stay at Crowne Plaza Virginia Beach Town Center, an IHG Hotel, you'll be within a 15-minute drive of Virginia Beach Boardwalk and Virginia Beach Town Center. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A 24-hour health club and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
149 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children's menu
What to do
Access to nearby indoor pool
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Picnic area
24-hour health club
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Sofa bed
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom (not in room)
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Dining venue(s)
Indoor pool
The following facilities are closed on Sunday and Monday:
Dining venue(s)
Indoor pool
Children & extra beds
Rollaway beds are available for USD 12.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel
Frequently asked questions
Does Crowne Plaza Virginia Beach Town Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Virginia Beach Town Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Crowne Plaza Virginia Beach Town Center, an IHG Hotel and nearby?
Crowne Plaza Virginia Beach Town Center, an IHG Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and access to a nearby indoor pool.
Are there restaurants at or near Crowne Plaza Virginia Beach Town Center, an IHG Hotel?
Yes, there's an onsite restaurant, Aqua Lounge.
What's the area around Crowne Plaza Virginia Beach Town Center, an IHG Hotel like?
Crowne Plaza Virginia Beach Town Center, an IHG Hotel is in Northwest, a short 18-minute walk from Virginia Beach Town Center and 20 minutes' walk from Sandler Center for the Performing Arts.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 3, 2024
What an incredible renovation a must stay hotel
What an incredible renovation this property has done! It is so beautiful and thoughtfully designed! A must stay property
Daevid
Daevid, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
JOSE
JOSE, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 29, 2024
Zachariah
Zachariah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Darnice
Darnice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Erin
Erin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 19, 2024
Angela
Angela, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 16, 2024
Felt like a motel
Kamari
Kamari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Breakfast was good & Rooms were clean and looked nice
Yafet
Yafet, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2024
The room was clean and comfortable. Friendly staff, good parking, very comfortable bed
Layton
Layton, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Sep 7, 2024
Carlos
Carlos, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2024
Hotel was still under renovations in some areas. I think they could have a better entrance so u don't have to walk thru all the dusty areas. The room was excellent very clean and inviting. Staff was very friendly and helpful as I had to cancel a reserved room for my son. No Cancellation fee was charged.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 5, 2024
This property is undergoing major construction. The entrance is almost under lockdown with drywall everywhere! Very disappointing to walk up to something so un inviting. This hotel should not be open to public it’s that bad.
The rooms were fully renovated and custom service was really nice so we ended up staying for the night.
Samantha
Samantha, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
karen
karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Matthew
Matthew, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 3, 2024
Considering the hotel is going through construction. Check in was good. The room was fair - the sheets on the bed had hair strands around the pillows. and their were stains on some of the covers. The bathroom was omitting a 2nd trash can, which i requested, but did not receive. After I requested the linens to be replaced. The room was fine.
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 1, 2024
When we arrived were not completely aware of all the renovations and were pretty annoyed that some of the services/facilities were not open or in service. We arrived in our room and there was hair on the counter next to the bed and also in the bed when we pulled back the sheet. Then opened the mini Fridge and it was full of water which was leaking all over the floor and a large puddle. When we went to call the front desk from the phone in the room the phone was not connected and when I say not connected I mean no Jack plug from the phone to the wall. So yes we requested another room.
Bring us to the next room and things were ok other than the barn door to the bathroom would not open and close well, I think was not on the track. And it was a ok room, nothing special. And then here comes 10pm and my daughter looks over to a bug crawling in the bed. We wanted out at that point and honestly just dealt since we had already asked for another room. We are not bougie but we do ask for clean accommodations and these were not considering all the issues we had within just the first 10 minutes.
Would not recommend this hotel and we will not be going back. The renovations they are doing look like will be nice just hope the maintenance and housekeeping of the rooms improve for future guests. We also spoke with a woman on the elevator that agreed with what we were annoyed by and she said at least was cheap, sorry not cheap enough for what we dealt with. Photos are deceiving
Christian
Christian, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Allen
Allen, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2024
The property is under construction at the moment and as a result there are some slight changes which would be expected, but the suites are quite nice.
The staff was very kind and accommodating throughout and we were comfortable.
I have always loved this property for the convenience and comfort.
The major renovation is going well. My only issue is that while everything is great, while there was a nice refrigerator there was no microwave in our suite.
That will definitely send me to try another hotel if they are not added.
Will look into it.
If not replaced it’s a definite game changer.
Claudette
Claudette, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Kimberly
Kimberly, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
The ratings are somewhat low only because of the renovations underway for the property upgrades. It is a bit confusing to figure out how to get to the new "lobby" to check in however, the upgrades look great so far!
Tammy
Tammy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
I was happy, even with the construction down there!