Front desk staff were all Asian females lacking passion of interacting with guests, cold response.
Room on 22 floor was nice after complaining the initial room on lower floor.
The towels were the worst quality we ever had, rough and damaged.
The beddings were uncomfortable, paper-like sheets, made noises all night , mattresses was too firm, pillows were no support at all, even my 8yr complain about his bad sleep.
Only location was good.