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Hotel de lujo con 2 restaurantes, cerca de Avenida Orchard Road
Service was good but the room is small. Somehow even though the air conditioner was fully…
abr. 4, 2021
It was just a 1 night staycation with my family but we were very satisfied with the…
abr. 2, 2021
Este establecimiento informa que aplica las normas de higiene y desinfección de los siguientes organismos o protocolos: SG Clean (Singapur) y We Clean. We Care. We Welcome. (Millennium).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Las camas plegables cuestan SGD 94.16 por noche
El desayuno buffet tiene un cargo extra de SGD 44.73, para los adultos, y SGD 22.36, para los niños (aproximadamente)
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al establecimiento, utilizando los datos de contacto que figuran en la confirmación de la reservación.
Los huéspedes pueden descansar tranquilos ya que el establecimiento cuenta con extintor de incendios, detector de humo y sistema de seguridad.Este establecimiento informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; y las sábanas y toallas se lavan a una temperatura de al menos 60 °C.
Hay equipos de protección personal disponibles para los huéspedes, como cubrebocas.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; se ofrece desinfectante para manos a los huéspedes; y los cubrebocas son obligatorios en las áreas compartidas.
Se implementan medidas para reforzar la seguridad del servicio de comidas.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno, el almuerzo y la cena, y también a través del servicio a la habitación.
El establecimiento garantiza que cumple con las normas de higiene y desinfección de los siguientes organismos o protocolos: SG Clean (Singapur) y We Clean. We Care. We Welcome. (Millennium).
Este establecimiento acepta tarjetas de crédito. No se acepta efectivo.
Incluimos los cargos que nos indicó este establecimiento. No obstante, pueden variar, por ejemplo, en función de la duración de tu estancia en la unidad que reserves.
Jose, Viaje en pareja de 3 noches, jun. 25, 2018
Comentario auténtico de un huésped de Hotels.com
Friendly Staff and helpful.. smoking room at level 9. I am amazed that the rooms doesn't smell of cigarettes when we checked in. Awesome cleaners too.
Viaje familiar de 1 noche, abr. 2, 2021
Comentario auténtico de un huésped de Hotels.com
1. The international breakfast is hilariously lousy. Dual standard of managing SOPs. 2. At first, front desk officer lied about the room facts. I requested a room change and yet that front desk officer Ms C.... Yam pretend not remember what she said earlier. Luckily, I approached another front desk officer, Ms Queenie and many thanks to her who is sincere to solve my problem. 3. Orchard Wing is suck and very small room even though it is newly renovated. Highly recommended Claymore Wing which has spacious room and not that old renovation, good for family stay.
Viaje familiar de 2 noches, abr. 1, 2021
Comentario auténtico de un huésped de Hotels.com
Room was clean. Staff very friendly.
Mohamad, Viaje familiar de 1 noche, mar. 25, 2021
Comentario auténtico de un huésped de Hotels.com
The checkin was very very slow and the staff was unpolite, bad bad service and never recommendation for this hotel.
WENHUI, Viaje de negocios de 3 noches, mar. 21, 2021
Comentario auténtico de un huésped de Hotels.com
First the sink in the room choked and we needed to call for plumbing service. Then there was leakage in our room coming from the ceiling. We requested for a change of room and only got a new room ready at 10pm. It was very inconvient as the other room was located at the other wing. They did not even offer any compensation for the inconvient caused. We had to personally call to make noise to request for late check out. We were quite happy with the new room until another prob came in the morning. The toilet choked and we couldnt flush down anything. My 3 year old daughter have to use the toilet at the lobby instead. We were so turn off with the terrible plumbing system that we cant even bother to report it. We packed our bags and left way before the check out time. Defintely not staying there again.
Nurul, Viaje familiar de 1 noche, mar. 19, 2021
Comentario auténtico de un huésped de Hotels.com
On the hotel website, it states that we could pre-book our check in time so that the check in process is faster. However, when we reached the lobby, they mentioned that we have to queue together with others. Then isn't it redundant for us to pre-book the slot when there isn't any difference. On the bright side is that the staff are friendly and the queueing for the check in is not that long, around 20 mins. I am quite disappointed with the cleaniness of the room. The glass mug in the bathroom has lipstick stain and the blanket has few stains mark on it. It looks like small dots of dried blood stains.
Viaje de 1 noche, mar. 12, 2021
Comentario auténtico de un huésped de Hotels.com
Check in was quick and easy. However upon reaching the room, the door was already wide open and all lights were off. Not sure if house keeping forgot to close the door after it’s cleaning or someone had entered . Feeling insecure, went back to reception to have a room change. Was happy to be given a room upgrade. But when about to shower, realised that the house keeping did not replace any shower gel or shampoo. Had to inform reception again to provide the items and sent to the room. Overall feel there is a lack of service standard . Expect much better from a 5 stars hotel.
Steve, Viaje de 1 noche, mar. 11, 2021
Comentario auténtico de un huésped de Hotels.com
Big room and clean. Good service. Celebrated my birthday.
Lolitta, Viaje familiar de 1 noche, feb. 15, 2021
Comentario auténtico de un huésped de Hotels.com
Overall is good. But breakfast male waitress is not good customer service...
TENG, Viaje entre amigos de 2 noches, feb. 10, 2021
Comentario auténtico de un huésped de Hotels.com