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De Keyser Hotel

4.0 star property
Central hotel with restaurant, connected to a shopping center, near Antwerp Zoo

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Photo gallery for De Keyser Hotel

Interior entrance
Lobby
View from property
Lobby sitting area
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
In the heart of Statiekwartier, De Keyser Hotel offers a sophisticated retreat with dry cleaning services, a business center, and Emerald restaurant. Stay connected with in-room WiFi and enjoy express check-out, multilingual staff assistance, luggage storage for your convenience. The hotel's overall condition has impressed previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Hotel Indigo Antwerp - City Centre by IHG

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
9.0 out of 10, Wonderful, 509 reviews
The price is $95
$83 nightly
$95 total
Total includes taxes and fees
Jun 29 - Jun 30
Hotel Indigo Antwerp - City Centre by IHG
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About the neighborhood

Map
De Keyserlei 66 - 70, Antwerp, 2018

What's nearby

  • De Keyserlei - 1 min walk - 0.0 km
  • Antwerp Zoo - 1 min walk - 0.2 km
  • Antwerp Market Square - 19 min walk - 1.6 km
  • Port of Antwerp - 20 min walk - 1.7 km
  • Sportpaleis - 6 min drive - 3.0 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels Airport (BRU) - 42 min drive
  • Antwerp Central Station - 1 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪Windsor - ‬1 min walk
  • ‪Boston Steak House - ‬1 min walk

About this property

De Keyser Hotel

Located just 2.9 mi (4.6 km) from the airport, De Keyser Hotel offers a shuttle at scheduled times. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Antwerp Zoo and Antwerp Market Square are within a short drive. Fellow travelers like the overall property condition.

Languages

Dutch, English, French, German, Polish, Spanish

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 98 ft (EUR 23 per day), from 7:00 AM to 11:00 PM
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald - This bar serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

Parking

  • Parking is available nearby and costs EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Does De Keyser Hotel offer free cancellation for a full refund?

Yes, De Keyser Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at De Keyser Hotel?

Sorry, pets aren't allowed.

Is airport shuttle service offered by De Keyser Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times. The charge is EUR 11 per person one way.

What are the check-in and check-out times at De Keyser Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.

What is there to do at De Keyser Hotel and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway rentals.

Are there restaurants at or near De Keyser Hotel?

Yes, there's an onsite restaurant, Emerald.

What's the area around De Keyser Hotel like?

De Keyser Hotel is in Statiekwartier, a short 6-minute drive from Antwerp (ANR-Antwerp Intl.) and 5 minutes' walk from Antwerp Zoo.

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De Keyser Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Location
Breakfast
Service staff
Bed
Food
Restaurant
Walking
Weather
Bathroom

Reviews

6/10 Good

It was ok. Good location
Miss N M, 1-night trip

10/10 Exceptional

Friendly staff, very clean, spacious rooms
Maarten van, 6-night trip

2/10 Poor

Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Larry, 1-night trip

6/10 Good

Great location. Could smell neighbour smoking on balcony inside
Jake, 1-night trip

10/10 Exceptional

Amazing location. Right there in the center of Antwerp. Very friendly staff.
Jorge, 1-night trip

8/10 Very good

Location and breakfast is excellent

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Martin, 1-night trip

6/10 Good

staff at reception was unprofeasional made few times mistakes which was inconvinient.
aran, 1-night trip

6/10 Good

Jaqouzi did not work, only one sink with warm water, floor was not clean, no coffee in the room!
Mark, 2-night trip

8/10 Very good

Close rmto train station
Susan, 2-night trip

8/10 Very good

This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
Bonnie, 3-night trip

8/10 Very good

good
Jonathan, 1-night trip

8/10 Very good

Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.
Joost, 1-night trip

6/10 Good

I have stayed here a few times the staff are friendly and it's close to the train station and convenient for my needs as I'm not so mobile as I used to be. There were no tea/coffee making facilities in the room. On phoning reception I was to they didn't have any. However when I spoke to a different concierge the next day I was provided with the tea/coffee making things I needed. There was a safe in the room, however this didn't work. I mentioned this again to reception. But nothing was done the whole we we were there. The convenience of the station and the closeness to the diamond district mean it's idea for me but I would probably look at a different hotel for my next visit to Antwerp
Elaine, 5-night trip

4/10 Fair

Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good
Ramesh, 1-night trip

2/10 Poor

Nothing to say

Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that
Mohamed, 3-night trip

8/10 Very good

Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.
Peter, 2-night trip

4/10 Fair

One night business stay

When we arrived the room, nr 213, was warm and the ventilation none-existing. After trying to get the AC working for 15min we realise it is controlled from the entrance and went down to ask them to turn it on. This would have been ok if it didn't turn off again during the night, which together with no-ventilation in the room made sleep uncomfortable. In general a worn down hotel in serious need of renovations. Definitely not 4 stars. Highlight is the location.
Rebecca, 1-night trip

10/10 Exceptional

Excellent location. The property was good. The manager in charge of the breakfast room was not friendly. I enjoyed the breakfast and after an hour something I got back to the room and came to the breakfast room with my wife. This time, the manager was not that friendly thinking I came to take breakfast again. In fact, I used to get up early and after finishing my breakfast, I usually accompanied my wife to the breakfast room where I did not need more food but some more coffee only.
Andrew, 2-night trip

4/10 Fair

Not 4 stars

4 star well that must be a long time ago. The staff is friendly and malfunctioning water tap was corrected quickly. Location is right at the end of the shopping street and next to the central station and an easy walk to the old town. Overall the hotel is worn. Breakfast is in a room too small meaning you have to wait at the most busy times. The selection of food is very standard. The curtains and windows in the room had mould growth.
3-night trip

4/10 Fair

This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend
Elena, 2-night trip

6/10 Good

Well below standard.

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
Paul, 2-night trip

4/10 Fair

disappointed, Score of the site is NOT correct!

Vely old hotel close to HBF where not so safe feeling around. NO hot water coming since I checked in around 20:00, and also 23 o'cklock. we had to skip to take any shower. Hotel room, doors, etc were not renovated, and not kept good conditon. When checked in, wanted to pay city tax 6 Euro by 10 Euro note, but receptionist said No chance to give any return 4 Euro. without any explanation of reason,
1-night trip

4/10 Fair

Ligger väldigt nära Centralstationen i Antwerpen. Det är ett stort plus. Värdelös service i receptionen. Rummet slitet, lampor funkade inte. Frukosten var däremot okej. Kuddarna stenhårda.
Christina, 1-night trip

4/10 Fair

Mal dormis

Mauvaise insonorisation. Pas de pression pour la douche.
Olivier, 2-night trip

10/10 Exceptional

Peter, 1-night trip