I did not realize this was an apartment, not a hotel when I made the reservations, because when I googled hotels in the center of Zagreb, this came up as one of the choices. This is not a hotel. It’s a B&B. And even on Expedia, it said that this is an ‘exclusive hotel’ . we arrived at 6 PM in the dark, and it took us almost a half hour to find the entrance which was not marked since it’s not a hotel. The person we talked with, Marko, was very nice, but he wasn’t at the site, so it took a great deal of time to find the actual entrance to the apartments. . Marco insisted that their website states they are rooms and that they hotel, but even their password has at word hotel in it so they can’t have it both ways. The room itself was very nice and clean, but there’s no reason to stay here rather than a nearby nice hotel since the prices the same and at least there would be someone to help on-site