Amazonia - The Jungle Experience Resort

The best stay ever in Curacao

It was just perfect. Have no remarks.

Viaje de 1 noche, feb. 28, 2020

Comentario auténtico de un huésped de Hotels.com

Even though the property was booked in advance they reception desk had no knowledge of our arrival and took some time to locate our reservation. The property felt unsafe as no fence or security booth in front and it was on the main road in the country area.The room and place was very hot and then when we reviewed the room, it was adjacent to a carpark and driveway. No privacy. We asked for another room and was placed by a room with the bedroom window by a main narrow corridor where everyone passed. We ghrn asked again for another more private room as it was our wedding anniversary and my birthday and we wanted room privacy only to be promised a more private room and shortly after be told it was not possible. There was no management personnel in the hotel only a trainee who was trying her best to be accomodating but she had no decision making authority and had to be communicating back and forth with the manager. The pool was not the standard expected and it seemed as though we were the only tourist there. At that point we felt frustrated, hot and time was going. We asked to speak to the manager and had to wait awhile for her to arrive. When she did arrive, she did not speak with us but rather asked a young man who said he was not part of management to speak with us. That conversation made things take a turn for the worst as we informed him that the hotel did not meet our expectations and we were very unhappy and wished to leave but wanted a full refund to which he responded

isaac, Viaje en pareja de 5 noches, feb. 26, 2020

Comentario auténtico de un huésped de CheapTickets

Great breakfast! Quiet. Good restaurant . . .

Viaje de 3 noches, feb. 14, 2020

Comentario auténtico de un huésped de Expedia

To be honest, I was very skeptical about this hotel because I didn't see any reviews. When we arrived in Curacao, we asked a taxi driver to go to this hotel and the taxi wasn't familiar with Amazonia. I was now petrified, now I'm thinking the worst, however, the driver called the hotel and they gave her the correct information. Basically, Amazonia used to be called L'Aldea so you can let the driver know. This hotel is located in the west part of the Island (I wasn't aware) however its only 20 minutes from the airport. Once we arrived we were greeted by Stephanie, and let me tell you, what great hospitality! She accommodated us with hotel transfer, foreign exchange, and rental car service. Thanks to her, we were all set. Rent a car, its amazing, the driving is great, lots of roundabouts. Use your GPS from the phone (WAZE or google maps), it works great! This hotel is such a hidden gem, it has a very exotic feel, there's animals, a pool, daily tours (depending the day) and a restaurant. The restaurant is only open for dinner so I suggest eating elsewhere. I felt good and safe. Curacao has so much to do, you won't be disappointed! The only complaint I had was with room service, they don't come every day to clean your room and the internet was weak. Other than that, it was great! It may be at the other end of the island but it's sooooooo worth it!

Dee, Viaje familiar de 7 noches, ago. 20, 2019

Comentario auténtico de un huésped de Expedia