Crowne Plaza Knoxville Downtown University, an IHG Hotel
Crowne Plaza Knoxville Downtown University, an IHG Hotel puts you just a 5-minute drive from University of Tennessee and Neyland Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
195 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, up to 100 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite self parking (USD 15 per day; includes in/out privileges)
Wheelchair-accessible van parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
10 meeting rooms
Conference space (15670 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 17.00 per person
Renovations and closures
The following facilities or services will be unavailable from December 24 2024 to December 26 2024 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
Children & extra beds
Rollaway beds are available for USD 45.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 40.00 per stay
Pets are allowed for an extra charge of USD 40.00 per accommodation (may vary based on length of stay)
Parking
Self parking costs USD 15 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University
Frequently asked questions
Does Crowne Plaza Knoxville Downtown University, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Knoxville Downtown University, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay, and there's also a deposit of USD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes. Self parking costs USD 15 per day.
What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Crowne Plaza Knoxville Downtown University, an IHG Hotel and nearby?
Crowne Plaza Knoxville Downtown University, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, there's an onsite restaurant, Mahogany's Restaurant. The dining venue will be unavailable from December 24 2024 to December 26 2024 (dates subject to change).
What's the area around Crowne Plaza Knoxville Downtown University, an IHG Hotel like?
Crowne Plaza Knoxville Downtown University, an IHG Hotel is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 2 minutes' walk from Market Square. Travelers give top marks for the hotel's prime location.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 23, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
The hotel was nice and the staff was all very helpful and nice.. the only problem we experienced was that they had a Christmas party booked and there was no parking in the parking deck
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Welcoming to pets and humans alike
Fabulous choice when travelling with a pet! Lovely part of Knoxville, friendly staff
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Ladies Parking rules!
This is our go-to stop when we drive south. Very convenient to walking around downtown Knoxville and I especially like the “Ladies Parking”!
Katarina
Katarina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Heather
Heather, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Great Place!
Amazing hotel and very pretty.
Whitney
Whitney, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Fix your beds
We had a great experience but taken shortcuts like not rotating the beds and there’s actually dips in the beds. Does not make sure establishment. I recommended establishment as you know is the most important thing to help and when you have a mattress does not make for a happy customer.
Jason
Jason, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
gary
gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Excellent
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Joshua
Joshua, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Myers
Myers, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 26, 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Karen
Karen, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
Ok hotel in heart of Knoxville
This hotel is just ok. Walls are paper thin so you hear everything in other rooms and the hallway. Beds- hard. It’s in a nice area though.
Cynthia
Cynthia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Pam
Pam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Mary
Mary, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Clean and comfortable
Great location within walking distance of the university. Very clean!