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Shangri-La Golden Sands, Penang

4.0 star property
Beachfront resort with golf course, near Ferringgi Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Exterior
On the beach, white sand, beach massages, beach volleyball
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is $96
includes taxes & fees
$87 per night
Jan 13 - Jan 14, 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Bidet
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bathrobes
Bidet
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 771 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shangri-La Rasa Sayang, Penang

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1002)
The price is $151
includes taxes & fees
$138 per night
Jan 16 - Jan 17, 2025
Shangri-La Rasa Sayang, Penang
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About the neighborhood

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Batu Ferringhi Beach - 7 min drive
  • Teluk Bahang Beach - 9 min drive
  • Tropical Spice Garden - 18 min drive

Getting around

  • Penang Intl. Airport (PEN) - 52 min drive
  • Penang Sentral - 55 min drive
  • Tasek Gelugor Station - 89 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Long Beach - ‬3 min walk

About this property

Shangri-La Golden Sands, Penang

At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

At a glance

DONE

Hotel size

    • 387 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Ecotours
  • Golf lessons
  • Mini golf
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Health club
  • Golf course on site
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • 2 outdoor tennis courts
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 79 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an onsite restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Stefan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly resort
Nur Iffah, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paid for an upgrade - additional service fees were hidden though. Lack of recycling options around the hotel as well to reduce waste.
Lloyd, 3-night trip
Verified Hotels.com guest review

6/10 Good

Did not meet expectations
Overall so so. Service is pretty disappointing. Facilities for kids are good. Food was a disappointment. Esp sat seafood buffet and sun sigi's bar and grill.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel, but looks dates. Needs an uplift Excellent breakfast and amenities. Needs more staff on duty for check in as there were a lot guests waiting to be checked in and only one staff was doing it all
Anish, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
Kelly, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Cheok KwanJackson, 2-night trip
Verified Hotels.com guest review

6/10 Good

The stay was alright although I wasn't offered the VIP service. Nothing spectacular aside from the beach and wet park for kids. There are AC charging facilities at the hotel but have no instructions how to operate it and checking online for those that had used it before states that the its pretty difficult to operate it using a non common app plus the fees is super pricey (not recommended to use)
Ricky, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joanne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The pool for kids
ISHPREET SINGH, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a convenient position as close by there are many food options for you to choose from. Pool area was very nice and plenty of shaded seating around the pool. Breakfast was one of the best with many different food options available was truly top notch!! The only annoying thing was we did not have a verandah and faced the main street which we did not mind but were woken up every morning by the mosque at around 5-6 and the prayer was loud and went on for around an hour and we were on the top floor. So if you are a light sleeper get yourself a verandah and you'll be facing the pool and most probably not woken up early in the morning
Joseph, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel if maybe a little dated, but everything is super clean and you can’t beat the views! For a solo business traveler it’s probably not the first choice, but for holiday or traveling with family it was a delight.
Brad, 2-night business trip
Verified Expedia guest review

6/10 Good

Lovely staff members but definitely a dated hotel. Bathroom had what looked like water or mould stains in the upper corners and during a shower, the bathtub didn't drain fast enough compared to the water pressure which meant you were in a puddle while showering. The Pool and childrens play area was great but the beach portion was not good, alot of litter left on the sand and debris was floating in with a mix of natural and man-made sand, the fabric holding the man-made sand had not been removed which made this beach area look even worse. Good breakfast options and even a childrens corner buffet section.
Kamruj, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ibrahim Nouh, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Recommend this hotel for leisure. Nice viewing from the room. Close to bus stop, restaurant and convenience store. I haven’t try this hotel’s breakfast. But I would try net time.
Kenichiro, 1-night trip
Verified Expedia guest review

8/10 Very Good

Its a beautiful property where you can have fun for every age group
Nazia, 4-night family trip
Verified Expedia guest review

4/10 Fair

First time staying at the property and the experience was dismal. For a hotel under the Shangri-La umbrella the service was very disappointing. Rooms were dusty and dated (my kids were sneezing from the dust all the time). Hotel services were bad, food orders were always wrong, always overcharging despite having membership and the staff were barely helpful. In the 4/5 days we stayed there we only came across 2 friendly and helpful staff. Only nice thing about the hotel is the pool area and the access to the beach. It’s a pitty as the hotel has so much potential to be one of the best but unfortunately it will not be my in my list of options for my next visit.
Abdul Hay Akbar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Sammy, 5-night romance trip
Verified Expedia guest review

6/10 Good

Hiroki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beach Staycation
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
Wai Hong, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The room was not as advertised and was not suitable for getting restful sleep. We were placed on the 2nd floor with a large diesel generator underneath our window. The window could not be opened but was not sealed shut properly, allowing the generator noise into the room. Towards the evening the smell of paint thinner entered our room and became progressively worse. On informing reception of these issues and requesting another room, we were told that the generator was to supplement the hotel's electricity supply due to it being an old building, and that management had decided to apply wood varnish to the surrounding areas and we could expect the smell to enter the rooms through the air conditioning. No solution was offered other than to check again the following morning for a room change, as no other rooms were available that evening. Based on this we checked out and stayed at an alternative hotel. We were not at all satisfied with the high noise level and the disregard for the health of guests inhaling varnish fumes.
Charmaine, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Antonio, 7-night trip
Verified Expedia guest review

2/10 Poor

Unhappy experience
I booked a room thinking that I would have breakfast provided as I paid 100ringgit more than the hotel’s quote for the same room type. But I was told that breakfast was not included on checking in. Secondly, though I am a regular user of hotels.com, I was made to wait for hours from 11.am to 2pm to get our rooms. My family was split between two floors. Very disappointed.
Patricia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the facility and service level are really fantastic
Boo Keong, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Hannah, 2-night trip
Verified Hotels.com guest review