Wingate by Wyndham Colorado Springs

Great place except they hit my credit card for $150 for incidentals and I haven’t gotten it back yet. Not happy about that! I have to keep watching my Acct. Most places don’t hit your card unless there is an issue.

The room was good and we were satisfied.

Room was clean and bed was very comfortable.

Great facility in a convenient, northside location. Elva at the front desk provided a cheerful, efficient check-in. Our room was well appointed with one of the best beds (and bed linens) we've experienced in several years. Bath linens were of excellent quality and condition. Breakfast as efficient and offered a good selection of choices. The only low mark for the facility is the parking lot and side entrance. Both are overdue for a good sweeping and clean-up. The parking lot is also overdue for re-sealing and repair.

Hotel is located in a convenient area , room service was horrible on 3 occasions I went to front desk like they asked and requested my room serviced I come back end of day and they did nothing to my room, no bed fixed no clean towels, room was filthy when we checked in had to ask cleaning lady to dust and wipe down the room, looked like the haven’t dusted in months tub was filthy and no extractor fan in bathroom

The hotel is clean but the walls are extremely thin. I could hear everything the person in the room next door said and they were talking at a normal level. The windows are also thin. There was someone playing music in the parking lot and even though I was on the 4th floor it was so loud it felt like I was outside with them. There was also a drainage problem in the bathtub. The tub was full of water and would not drain by the time I finished my shower.

Weather was cold with a lot of snow. Hotel was ready for their scheduled guests and a full house because of restricted travel. Hotel registration was easy. Staff was friendly. Staff worked hard to keep everything clean and were ready for a larger than normal breakfast crowd. Bad weather did not stop good service.

Though we know that it was not the hotels fault.. Our neighbor in the room next to us was smoking (waky baky), most of the nite. When we called the front desk at about 2am and chatted with Alva about our neighbors; she went right into action.. We were moved to another room down the hall. Tks.. To which our new neighbors we very loud and liked to argue in the hallway.. We again called Alva at the front desk; but due to the hotels full occupancy was not able to accommodate us..

The room was clean and the staff was friendly

Fine hotel, quiet and good condition.Convenient to highway and restaurants.