4/10 Fair
Nov 13, 2024
The staff was absolutely INCREDIBLE. Once you leave the lobby though the hotel is really run down. The room I was in was not clean, with a lot of random stains on the walls/towels/appliances/etc. The a/c did not seem to work at all so the room was really stuffy. The bed sagged a lot in the middle so I had to sleep on the far edge. The streaming option on the television did not work but thankfully the WiFi did. I only stayed for one night so I didn't bother to request a new room. Additionally, I'm not sure if this is a city thing or a Portland thing but for some reason the attached restaurant was not open on Monday or Tuesday so I was not able to dine there during my stay. I'll repeat though that the staff was absolutely wonderful and if I has planned to stay longer I have no doubt that they would have helped me to get a new room.
Verified traveler
1-night trip
Verified Hotels.com guest review