Enjoy your visit to Shingu with a stay at Hotel New Palace. Free perks include WiFi and wired internet. Fellow travelers like the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Shared microwave
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Television in common areas
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
21-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1540 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu
Frequently asked questions
Does Hotel New Palace offer free cancellation for a full refund?
Yes, Hotel New Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Palace?
Sorry, there's no onsite parking at Hotel New Palace.
What are the check-in and check-out times at Hotel New Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Are there restaurants at or near Hotel New Palace?
Yes, there's an onsite restaurant.
Does Hotel New Palace have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel New Palace like?
Hotel New Palace is a short 12-minute walk from Kumano Hayatama Taisha and 19 minutes' walk from Kamikura Shrine.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 26, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2024
L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Vincent
Vincent, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
China
China, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2023
An enjoyable stay with nice helpful staff, thanks
Andrew
Andrew, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 9, 2023
KIYOMICHI
KIYOMICHI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2023
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Jeffrey
Jeffrey, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2022
Yan
Yan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 27, 2022
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 19, 2020
Spacious Rooms, 6-7 minute walk from station, the shrine and some restaurants within walking distance