6/10
The overall experience was good however there are few points they need to improve like room cleaning which is only done every 3 days and not well done, towels were dirty. The worst part was the service at the restaurant by Renee she was very rude and treated us very bad, we wait for more than 40 minutes for our breakfast and then she did wrong charges to our room bill, the same for 2 consecutive days. We complained about it and personnel at front desk just gave us a free cocktail in compensation.
Ofelia
Se hospedó 6 noches con familiares