Pleasant, courteous and helpful staff at reception and in the breakfast lounge.
Our room was spacious, clean and fresh. Beds were comfortable with fresh and crisp linen and clean pyjamas. The housekeeping staff are thorough. The bathroom and toilet are separate rooms, while the wash sink is out in the main room.
The breakfast area is spacious, clean and airy, with a good selection of Japanese and western foods. The staff worked tirelessly to keep everything clean, organised and refilled, both at breakfast and the evening snack period. Nice to see the manager greet guests and support staff.
This hotel has a public bath and a paid laundry room, 600 yens a load for wash and dry.
One suggestion: it would be nice to have 1 or 2 shelves or racks for clothes and personal grooming items.
The hotel is within walking distance to many cultural sites and experiences. Public transportation, restaurants convenience stores are minutes away. Easy to reach from Kanazana Station by bus. Be advised that not all buses take the national payment cards such as Icoca. You'll need to pay cash or by credit card. Extensive and reasonably priced food options at the Omicho market, in the M'ZA mall across from the market and in the area. We ate twice at Uogashi-Syokudou in the M'ZA mall. The noodle soups are quite tasty with efficient and friendly service.
Kanazawa is a wonderful city, less crowded than Osaka and Kyoto with a calming vibe. Visit the castle park, Kenrokuen Garden and many craft shops.