Confusing to find from Yokohama Station with the pedestrian overpasses. The front door is not easy to see from the point as there's no banner. Very friendly staff, spoke very good english. Love the amenities bar in the lobby, they had face wash, lotion, oil, bath salts, the best mouth wash, hair ties. Very cute they give you a coin for the gashapon they have in the lobby. Their lounge is great! Free drinks (coffe/tea/pop), microwave, lots of tables, and free yokohama playing cards as a souvenir! The washing machines are on the same level, they are 300 yen per load it think, they worked good, detergent self dispenses. The dryer was good enough and then we hung the items overnight in our room and the dried by the next day. The room is very cozy, we got a double. Bed, small chair, fridge, tea, kettle, slippers, fabric spray. One of the only hotels that provided pajamas (not just a robe). The bathroom is spacious for japan, I was able to take a bath in the tub. Enough room to open your luggage in the room (not by the door) but not enough room to leave it open. Room service is dependent on length of stay, fresh towels provided daily. Clean and satisfied with the stay. Would recommend. You can purchase a breakfast voucher but we didn't.