The room I reserved was an XL - WITH WINDOW - TWIN, described as 150 sq ft. It was actually tiny with not enough space for the luggage of 2 people. One bag had to be stored between the beds. I questioned the reception clerk and she swore that the room was the XL. Maybe they included the nonfunctional balcony.
I enquired about an airport taxi for departure and the front desk personnel said you could reserve one for an extra S$8 or they could call on the day of departure and get one in a few minutes. I stressed that I needed a taxi that accepted credit card. I liquidated all my Singapore currency based on that information. On the next morning, I came down to the lobby at 0700 and requested a taxi, again stressing the need to use a credit card. The clerk on duty said the taxis only accept cash. I knew this to be incorrect from past experience - I used CC from the airport about 7 years ago and I checked Google on fares, travel times etc. I asked her check, she told me to have a seat! I waited about 12 - 15 mins and still no information - she was on the phone. At that point, I told her I had to go! I knew I could use CC on the MRT. I walked about a block down the street, hailed a taxi and asked if he could accept CC. Yes, VISA, MC, etc. I find it totally unacceptable that a hotel would put on the front desk a clerk with no clue about Singapore taxies! Note: this clerk was not one of the persons I spoke with on the preceeding day.
Pros - excellent location!
