8/10 Very Good
Nov 25, 2024
Will not stay here again
No in room slippers, the shower has issues with water temperature control, one second with hot water and the next second with cold/warm water, constantly doing so, I’ve told the reception, they said going to check, but nothing has been fixed nor followed up. Breakfast and dinner buffet were great, but I’ve been told that they never change menu, so I had exactly the same food menu for my 3 nights stay, starting to get sick of the same stuffs, also the rooms are extremely overpriced, the cheapest for AUD$620+ per night for a single bed twin room without private onsen for 1 person. The free shuttle to Odawara was handy but required early reservation, other than this, no other services provided.
Verified traveler
3-night trip
Verified Hotels.com guest review