Upon arrival, room was prepped with one towel although the reservation was for two individuals. The towel was dirty and stained. Lighting was pretty rough, and did not make the room comfortable to relax in.
Hotel porter was asked to call us a cab, for two people. A single motorbike arrived, and we needed to wait quite some time for a second bike. We told the hotel porter and our bikers we wanted to go to Longonot, however they decided to take us to Hells Gate. Along the way, the bikers stopped at a gas station where they demained we buy them gas in addition to paying our fare to the national park. Upon arriving at the wrong national park, we were acosted by their "friends" and urged to purchase bikes for the national park we had not intended on going to that day. The bikers left, we walked away frustrated but managed to have a magnificant day in Hells Gate. Astonishing park.
All in all, terrible hotel experience that was not relaxing by any means. Out of the way, and quite a distance from the center of town that is down unmarked back roads. Didn't mention, but the hot water situation was limited, and our window in the bathroom wouldn't close. Shared the room with mosquitos most of the night. Avoid at all costs.