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Fatima Hotel

3.5 star property
Family-friendly hotel in Muhoza with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fatima Hotel

Front of property
Outdoor pool
Fitness facility
Courtyard
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Spa
  • Free breakfast
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
The price is $80
includes taxes & fees
$68 per night
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Furnished balcony
Separate sitting area
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Separate bathtub and shower
Bidet
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

In-room safe, desk, iron/ironing board, free WiFi

Presidential Suite

Highlights

Furnished balcony
Separate sitting area
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
  • 2131 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

Highlights

Furnished balcony
Separate sitting area
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
  • 968 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, 1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Twin Bed

Highlights

Furnished balcony
Separate sitting area
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Separate bathtub and shower
Bidet
  • 388 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Double Bed, Accessible Bathtub, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Accessible Bathtub, Pool View

Highlights

Furnished balcony
Separate sitting area
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
  • 969 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Room

Highlights

Furnished balcony
Separate sitting area
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
  • 1550 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Gorillas Volcanoes Hotel

Pool
Airport transfer
Free parking
Free WiFi
7.6 out of 10, Good, (17)
The price is $161
includes taxes & fees
$136 per night
Dec 2 - Dec 3
Gorillas Volcanoes Hotel
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About the neighborhood

Map
80 Ruhengeri, Muhoza, NORTHERN PROVINCE, 0250

What's nearby

  • Musanze Modern Market - 3 min drive - 3.2 km
  • Cathedral of Ruhengeri - 3 min drive - 2.6 km
  • Shyira Diocese Cathedral - 3 min drive - 2.9 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 14 min drive - 13.3 km
  • Volcanoes National Park - 18 min drive - 13.8 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Amikus Coffee & Pizza - ‬3 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬2 min drive
  • ‪Crema - ‬2 min drive
  • ‪Volcana Lounge - ‬1 min drive
  • ‪La Paillotte - ‬3 min drive

About this property

Fatima Hotel

Take in the views from the rooftop terrace when you stay at Fatima Hotel. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with sports massages, facials, or body scrubs. Other highlights include 3 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, French, Swahili

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

  • Free secured, covered onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Bus station shuttle*

Offsite

  • Area shuttle within 1 kilometers*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

FATIMA SPA has 5 treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant serves breakfast only.
Onsite venue #3 - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • COVID-19 testing fee (antigen/rapid screening): USD 5 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Fatima Hotel Ruhengeri
Fatima Ruhengeri
Fatima Hotel Hotel
Fatima Hotel Muhoza
Fatima Hotel Hotel Muhoza

Frequently asked questions

Does Fatima Hotel offer free cancellation for a full refund?
Yes, Fatima Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fatima Hotel?
Yes, there's an outdoor pool and a children's pool.
Is parking offered on site at Fatima Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Fatima Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Fatima Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in are available.
What is there to do at Fatima Hotel and nearby?
Fatima Hotel has 3 bars, a spa, and an outdoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Fatima Hotel?
Yes, there are 3 onsite restaurants, featuring local cuisine.
Does Fatima Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Fatima Hotel like?
Fatima Hotel puts you in the heart of Muhoza. Popular attractions include Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund, which is 14 minutes away by car.

Reviews

7.6

Good

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Sean, 6-night trip
Verified Expedia guest review

2/10 Poor

terrible service in restaurant
the service was terrible in the restaurant. I waited each time, breakfast and dinner, much and much too long for my food.
wouter, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Loved the location. Breakfast was excellent. Hot water in the showers was intermittent.
3-night family trip
Verified Expedia guest review

8/10 Very Good

The Hotel was a modern facility with large rooms, good showers and helpful staff. The breakfast was okay, typical of Rwanda in general. They clearly do lots of conference business there. The lunch buffet was good but pricey for the area at 8,000 RWF. The rooftop view of the volcanoes was incredible and the pool area looked nice though it was too cool to swim while we were there.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Walking distance to most of the cot attractions. Only 20min drive to kirigi park office and park entrance.
1-night family trip
Verified Expedia guest review

8/10 Very Good

This is a new property. The rooms were clean, quiet, and comfortable. Taller or larger people might feel a bit claustrophobic in the small "tube-like" showers. The views of the volcanoes were beautiful, and the hotel had a nice restaurant attached and a bar/patio area next to the pool. The location is conveniently located on the main road through town. The grounds are attractive and well maintained. The staff were friendly but did not always follow through (asked for a hair dryer and didn't get one, for example), and we had some issues getting the front desk staff to honor a prepaid reservation (this may have been caused by a staff change but it still seems like important and basic customer service).
3-night trip
Verified Expedia guest review

8/10 Very Good

Overall very pretty. The reasons it did not get a 5 were: challenges with the water temperature for the shower and breakfast was only "ok" and not on time even though we asked night before if it could please be ready at the time they said it would be. We asked both nights but never was - which was a challenge since we had to leave the hotel early for day activities.
Ann, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience!!!
Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!
2-night trip
Verified Ebookers guest review

6/10 Good

They dud not seem to have my reservation. In the morning, yhey insisted I had to pay for the room again, which delayed my check out.
1-night trip
Verified Expedia guest review

8/10 Very Good

Great place to stay
Enjoyed the stay at Fatima Hotel. Easy to find, rooms are beautiful, and facilities are great.
1-night trip
Verified Expedia guest review

8/10 Very Good

Bel établissement mais les corridors et les salles de bain auraient besoin d’être rafraîchis
mario, 1-night romance trip
Verified Expedia guest review

6/10 Good

Bien mais peu de charme
Service impeccable. Propre. Belle piscine et resto sympa. Grandes chambres. L’ensemble est neanmoins froid et aseptisé sans grand charme.
Vincent, 1-night trip
Verified Hotels.com guest review

4/10 Fair

チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、１泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に１泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。
2-night family trip
Verified Expedia guest review

8/10 Very Good

Anneli, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Value for money
Fatima hotel is a average plave to stay, but it is value for money. Specially if you compare the resorts in the area...Fqtima has a great pool area with a nice bar in cottage style. Rooms are fine, however check before staying. Some rooms have some minor issues, but then again: this is Africa after all...
Patrick, 1-night family trip
Verified Hotels.com guest review