Bat Waverley Castle Hotel, Skirmish Hill, Melrose, Scotland, TD6 9AA
Qué hay cerca
Melrose Abbey - A 2 min en auto - 1.8 km
Abbotsford - A 3 min en auto - 2.9 km
Vía férrea Waverley Route - A 4 min en auto - 4.4 km
Mirador Scott's View - A 8 min en auto - 10.0 km
Dryburgh Abbey - A 12 min en auto - 11.9 km
Medios de transporte
Aeropuerto de Edimburgo (EDI) a 70 minutos en auto
Estación de tren Tweedbank a 12 min a pie
Estación de tren Galashiels a 5 min en auto
Estación de tren Stow a 22 min en auto
Restaurantes
Tempest Brewing Co - A 14 min a pie
Quins - A 7 min en auto
Langlee - A 4 min en auto
The Salmon Inn - A 5 min en auto
Herges on the Loch - A 2 min en auto
Información de la propiedad
The Waverley Castle Hotel
Disfruta de tu visita a Melrose en The Waverley Castle Hotel. Puedes disfrutar de un trago en el bar o comer algo rico en el restaurante. Hay otros detalles que te encantarán, como un snack bar y un jardín. Los huéspedes quedan fascinados con la atención del personal y la excelente ubicación.
Idiomas
Inglés
Datos generales
Tamaño del hotel
77 habitaciones
Check-in/check-out
Hora de inicio del check-in: 15:00
Check-in después de hora sujeto a disponibilidad
Edad mínima para hacer el check-in: 18
Check-out: 10:00
Restricciones con respecto a tu viaje
Consulta las restricciones por el COVID-19.
Instrucciones especiales para hacer check-in
El personal de recepción recibirá a los huéspedes al momento de su llegada.
Requisitos para hacer el check-in
Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
Es posible que se solicite una identificación oficial válida
La edad mínima para hacer el check-in es de 18 años
Niños
Cunas no disponibles
Mascotas
No se aceptan mascotas
Se aceptan animales de servicio
Internet
Wifi gratis en las áreas comunes
Estacionamiento
Estacionamiento gratis en las instalaciones
Servicios de la propiedad
Alimentos y bebidas
Restaurante
Bar o lounge
Snack bar o deli
Actividades
Mesa de billar
Servicios
Servicio de recepción las 24 horas
Instalaciones
Jardín
Sala de juegos o videojuegos
Facilidades de acceso
Elevador
Amenidades en la habitación
Para que te diviertas
Televisión
Canales de televisión por cable
Para tu comodidad
Calefacción
Cafetera y tetera
Tetera eléctrica
Tabla de planchar con plancha (previa solicitud)
Para que duermas bien
Se ofrece ropa de cama
Para que disfrutes
Decoración personalizada
Para que te refresques
Baño privado
Tina o regadera
Secadora de cabello
Toallas
Para conectarte e informarte
Teléfono
Otros servicios y amenidades
Servicio de limpieza diario
Cargos y políticas
Remodelaciones y cierres
Las siguientes instalaciones están cerradas por temporada cada año. Permanecerán cerradas entre el 2 de enero y el 5 de febrero:
Uno de los restaurantes
Políticas
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
Preguntas frecuentes
¿Ofrece The Waverley Castle Hotel la posibilidad de cancelar gratis y recibir un reembolso total?
Sí, The Waverley Castle Hotel tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.
¿Se aceptan mascotas en The Waverley Castle Hotel?
No se permiten mascotas, solo se aceptan animales de servicio.
¿Cuáles son los horarios de check-in y check-out en The Waverley Castle Hotel?
Inicio de check-in: 15:00. Check-out: 10:00.
¿Qué actividades hay para hacer en The Waverley Castle Hotel y sus alrededores?
The Waverley Castle Hotel cuenta con una sala de juegos o videojuegos y un jardín.
¿Hay restaurantes en The Waverley Castle Hotel o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Cómo es la zona donde se encuentra The Waverley Castle Hotel?
The Waverley Castle Hotel se encuentra a solo 17 minutos a pie de Southern Upland Way - Section A Trailhead. Los turistas destacan la excelente ubicación de este hotel.
Opiniones de The Waverley Castle Hotel
Opiniones
7.6
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
7.8/10
Limpieza
8.2/10
Servicio y personal
7.2/10
Servicios
6.6/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
4/10 Regular
19 de julio de 2024
Enttäuschend
Im ersten Zimmer waren 2 Wände nass und voller Flecken.Das 2.Zimmer war wesentlich besser. Insgesamt müsste unbedingt renoviert werden.
Das Frühstück wurde auf Wunsch zubereitet, leider nur zwischen 8 und 9 Uhr, so dass es sehr voll war.
Cliente verificado
Se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
30 de junio de 2024
A bit run down.
Lawrence
Lawrence, se hospedó 2 noches
Opinión verificada de un huésped de Expedia
10/10 Excepcional
30 de junio de 2024
Huge improvement
The room I was in looked recently decorated certainly not in need of a makeover like last year.
However what makes this such a great place to stay is definitely the staff. They are friendly and efficient, the restaurant staff especially appeared to enjoy their work and happily engaged in banter with the diners alongside doing their job well
Joyce
Joyce, se hospedó 2 noches
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
27 de junio de 2024
Castle
Just a one night stop, but all was good, would certainly stay here again. Great location for our trip to Galashiels.
John
John, se hospedó 1 noche por negocios
Opinión verificada de un huésped de Hotels.com
6/10 Bueno
23 de junio de 2024
Mediocre at best!
The room was large but looked quite basic on furnishings, but the bed was very comfortable. The corridor leading to our room smelt of damp which wasn't pleasant. We ate in the restaurant for breakfast & dinner. Breakfast was quite good in my opinion. At dinner the rules weren't explained to us (how to get a drink either from the bar or self service water dispenser). We felt the staff weren't particularly friendly & the company tshirts they were wearing weren't appropriate for the dining room. The 3 course meal wasn't of a very high standard & the pork roast reminded me of a ready meal & the food served wasn't a good quality & the staff didn't seem to care if we were happy or not. The communal areas were nice in presentation but I would not stay again nor recommend this hotel or chain to others. We found the stay to be a disappointment.
laura
laura, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hotels.com
2/10 Malo
19 de junio de 2024
Worst stay ever, do not go there
Extreme outdated and worn, should have been renovated long before. The dinner was so tasteless you can't imagine. Very noisy, you can hear everything what is going on. Breakfast was included, we skipped that without looking, after the experience of the dinner
Gerard
Gerard, se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
19 de junio de 2024
Need to be clearer about chiefs specials.You have to order in the morning but this is difficult in the first day.dint mind the set menu but it should have the chefs special on the printed nenus.also the fireign visitor's dud nit gave the menu in their language which caused problems. Quiet entertaining for us but not the visitors. The staff looked after us and it was in a great location. The bathroom needed overhall. It was all very clean
Hayley
Hayley, se hospedó 2 noches en plan romántico
Opinión verificada de un huésped de Expedia
6/10 Bueno
18 de junio de 2024
Very beautiful place but the building was very old. The staff was very friendly.
Andreas
Andreas, se hospedó 3 noches con familiares
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
16 de junio de 2024
The staff were really helpful and responded positively to our request for a quiet place to meet in the evening and provided fresh milk in our rooms.
evelyn
evelyn, se hospedó 1 noche con amigos
Opinión verificada de un huésped de Expedia
4/10 Regular
15 de junio de 2024
Nick
Nick, se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
15 de junio de 2024
We only stayed a short time due to our tight schedule, but we loved every second we did spend here! The property is gorgeous and the hotel is located in such a quiet area with no traffic. It's great for when you want to be close to Edinburgh without being right in downtown. Perfect escape from the city!
Jordan
Jordan, se hospedó 1 noche en plan romántico
Opinión verificada de un huésped de Expedia
6/10 Bueno
10 de junio de 2024
Neve
Neve, se hospedó 1 noche
Opinión verificada de un huésped de Expedia
8/10 Muy bueno
9 de junio de 2024
A bit run down, needs updating but clean, good service, friendly staff
Gail
Gail, se hospedó 2 noches en plan romántico
Opinión verificada de un huésped de Expedia
8/10 Muy bueno
7 de junio de 2024
All The hotel staff are very helpful and obliging.
They were efficient at meal times in a very full restaurant
The room was tired but very clean.
We had an enjoyable stay.
Bernadette
Bernadette, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Expedia
4/10 Regular
4 de junio de 2024
Needs a refurb
Desperately needs a refurb and a good clean I stay regular throughout the country and although the service was good the hotel is in desperate need a journey into the 21st century.
David
David, se hospedó 1 noche por negocios
Opinión verificada de un huésped de Hotels.com
8/10 Muy bueno
3 de junio de 2024
Martin
Martin, se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
10/10 Excepcional
31 de mayo de 2024
Jordi
Jordi, se hospedó 1 noche
Opinión verificada de un huésped de Hotels.com
6/10 Bueno
20 de mayo de 2024
Gordon
Gordon, se hospedó 3 noches
Opinión verificada de un huésped de Expedia
8/10 Muy bueno
10 de abril de 2024
Our double room was huge, but very dirty. The restaurant food was not worth eating.
Michael
Michael, se hospedó 1 noche en plan romántico
Opinión verificada de un huésped de Expedia
2/10 Malo
24 de marzo de 2024
Unfortunately we could not check in as we could not stay…When we arrived at the Waverley Castle hotel were told no dogs were allowed. It was pointed out to us that it was in the T&As. As we had stayed there before and enjoyed our stay with the dog we did not feel the need to read the T&As. We did not know that the hotel had changed ownership.. And as suggested to us about leaving dog in car was not an option for us as dog thefts are common and could not risk that. So we decided to look for other accommodation which we found couple of miles away who were very welcoming of us and our dog..
Diane
Diane, se hospedó 1 noche en plan romántico
Opinión verificada de un huésped de Expedia
10/10 Excepcional
21 de marzo de 2024
Stephen
Stephen, se hospedó 2 noches por negocios
Opinión verificada de un huésped de Hotels.com
6/10 Bueno
20 de marzo de 2024
Run tap for 5 mins before hot water came through if at all. Noisy motor for frudge cooler running all day.
Thomas
Thomas, se hospedó 5 noches en plan romántico
Opinión verificada de un huésped de Expedia
10/10 Excepcional
17 de febrero de 2024
Delyth
Delyth, se hospedó 1 noche
Opinión verificada de un huésped de Expedia
4/10 Regular
6 de febrero de 2024
Shambles
The evening meal and breakfast were both delicious. The hotel experience itself was shabby and shambolic. Got an mail when I was on the way telling me that they had been unable to charge my card and therefore to contact them as my booking was in jeopardy. Arrived and asked WHY they had been trying to charge my card? It was a pay-at-property booking with hotel.com. Their muddled up answer was nonsense.
They then took payment by asking for card details as they had no card machine and said they didn’t give receipts. I insisted and got one e mailed the next day.
They then showed us to a room with a badly stained carpet - and paper thin walls which resulted in a very poor night sleep. We were told breakfast was 730 to 930 and when we went to Reception at 9 am we were told it was finished. When I queried it they checked and apologised for their mistake….
We had breakfast and then checked with Reception that we had to vacate the room by 11 am as it said on our booking.
“No … you have to be out by 10” we were told.
We left and a couple of hours later I received a phone call from them. Phoned back, and they had no idea who or why I had been called….
My overall impression is of a complete shambles. Great hotel if you don’t mind them randomly charging your card, randomly phoning you up for no reason, and randomly change their published times for things.
Cliente verificado
Se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hotels.com
6/10 Bueno
1 de febrero de 2024
Enjoyed our stay. The staff were particularly friendly and helpful. The room was spotless. The hotel overall however is much in need of an upgrade. The carpets, paintwork etc, very tired. Well situated for walking from the hotel along the river Tweed and further afield.