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Riviera Mackay

4.0 star property
Mackay city-center apartments with kitchens

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January 2025

Photo gallery for Riviera Mackay

Boating
Beach
Hiking
One Bedroom Riverview Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing
One Bedroom Riverview Apartment with balcony | Living room | 42-inch LED TV with satellite channels, TV, DVD player

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Lounge area
    Lounge area
  • Parking available
    Parking available
  • Gym
    Gym
  • Non-smoking
    Non-smoking
  • Kitchen
    Kitchen
  • Refrigerator
    Refrigerator
Main amenities
  • 28 smoke-free apartments
  • Housekeeping once per stay
  • Rooftop terrace
  • Self parking
  • Terrace
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Living room
  • Television
  • Terrace
The price is $132
includes taxes & fees
$132 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Two Bedroom Apartment with balcony

Two Bedroom Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Apartment with balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Riverview Apartment with balcony

One Bedroom Riverview Apartment with balcony | Living room | 42-inch LED TV with satellite channels, TV, DVD player

One Bedroom Riverview Apartment with balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Riverview Apartment with balcony

42-inch LED TV with satellite channels, TV, DVD player

Two Bedroom Riverview Apartment with balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment with balcony

One Bedroom Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment with balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lanai Riverside Apartments

Pool
Kitchen
Laundry facilities
Free parking
8.8 out of 10, Excellent, (416)
The price is $173
includes taxes & fees
$173 per night
Dec 13 - Dec 14
Lanai Riverside Apartments
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About the neighborhood

Map
5 - 7 Nelson St, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Caneland Central - 3 min walk - 0.3 km
  • Mackay Enertainment and Convention Centre - 12 min walk - 1.0 km
  • Harrup Park - 3 min drive - 2.9 km
  • Mackay Base Hospital - 5 min drive - 3.6 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Coffee Club - ‬5 min walk
  • ‪Hungry Jack's - ‬5 min walk
  • ‪The Bavarian Mackay - ‬6 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪KFC - ‬6 min walk

About this property

Riviera Mackay

Take in the views from the rooftop terrace when you stay at Riviera Mackay. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and LED TVs. Fellow travelers love the overall property condition.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.9 percent for credit card payments
  • The front desk is open Monday - Saturday (9:00 AM - 5:30 PM) and Saturday - Saturday (9:30 AM - 5:30 PM)
  • Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 10 AM-2 PM on public holidays.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 7 per day)
  • Uncovered extended parking on site (AUD 7 per day)
  • Height restrictions apply for onsite parking

Family friendly

  • Cribs (infant beds): AUD 10.0 per stay

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Free tea bags/instant coffee
  • Freezer
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Designer toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue grill

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • In-room massages
  • Restaurant dining guide

Location highlights

  • Near the boardwalk/promenade
  • Near the airport
  • In the shopping district
  • In the city center
  • Near outlet shopping

Things to do

  • Fitness facilities nearby (free access)
  • Health club access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 28 rooms
  • 11 floors
  • 1 building
  • Built in 2015

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of AUD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.9 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per stay

Parking

  • Uncovered self parking costs AUD 7 per day
  • Uncovered extended parking costs AUD 7 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

Does Riviera Mackay offer free cancellation for a full refund?
Yes, Riviera Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Riviera Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Riviera Mackay?
Yes. Self parking costs AUD 7 per day. Extended parking costs AUD 7 per day.
What are the check-in and check-out times at Riviera Mackay?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AUD 50.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Riviera Mackay and nearby?
Riviera Mackay has access to a nearby health club.
Does Riviera Mackay have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Does Riviera Mackay have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Riviera Mackay like?
Riviera Mackay is in the heart of Mackay, a short 3-minute walk from Bluewater Lagoon and 3 minutes' walk from Caneland Central.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Guy, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Comfy stay. Nice restaurants close by.
Communication via email fine. Communication via phone confusing and annoying. Stating we needed to pay? Then stated needed credit card for bond. Couldn’t find purse tried to ring numerous times gave up arrived before reception closed. Receptionist lovely. Easy check in. Room comfortable had all we needed. Rooftop area an added bonus for view. Check out smooth. Then another phone call stating couldn’t find keys same lady as day before
Joanne, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Will not stay again.
Booked a balcony room but was told i couldn't use c the balcony due to loose tiles. Doors were cable tied together but i did manage to open bedfoom door for some fresh air. Carpets dirty and disgusting. Mould on bedside lamp shades and blinds. General lack of care and maintenance.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paying for parking in Mackay. Just milking people
Dwayne, 2-night family trip
Verified Wotif guest review

8/10 Very Good

James, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Riviera is the Best
The best place to stay in Mackay
Allan, 7-night trip
Verified Hotels.com guest review

4/10 Fair

I didn’t think to choose non smoking because I didn’t think any shared accommodation allowed it anymore. The floors were sticky, it wreaked, there was tar on almost every surface. It was a bit more run down than it looked on pics. Some of the kitchen utensils were old and scratched up. The service was friendly though and the building easy to access.
David, 3-night romance trip
Verified Wotif guest review

6/10 Good

No daily servicing, cleanliness not to the standard expected for the review - bathrooms were very dirty / mouldy. Given the review we expected the facility to be in better condiction, walls had alot of damage, rooftop floor was not open, receptoin only manned Mon-Fri during work hours.
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice property with gated parking. The thing I felt uncomfortable with, was check in. There was no one there and i had to give out my visa number over a speaker and hope nobody else was listening.
Robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vanessa, 14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Allan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Riviera is our preferred accommodation in Mackay.
Sheryl, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Anand, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Danny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 7-night trip
Verified Hotels.com guest review

6/10 Good

Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently, We were even told that although the tea and coffee were complimentary, we would t be able to get any more ! Should have been wonderful quality for that but only mediocre. Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Alistair, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay. I definitely recommend this hotel.
Pauline, 5-night romance trip
Verified Wotif guest review

6/10 Good

Close to Blue Lagoon Waterpark and Canelands. Apartments have some age and quite worn through heavy rental traffic.
MARK, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Melinda, 4-night trip
Verified Wotif guest review

10/10 Exceptional

The best place to stay in Mackay
Allan, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good facilities and friendly staff made the stay very enjoyable
Cathy, 3-night trip
Verified Wotif guest review

6/10 Good

Stay was ok, place was not very clean, typical of mining town, and high accommodation rates, not worth the money, kettle had mold growing in it.
Wade, 1-night family trip
Verified Wotif guest review