1. Front desk staff couldn't be bothered to check us in, or check us out the following day. Never made eye contact with us once. No greeting, no smiles, no "thank you for your stay," etc, etc.
2. Breakfast was paltry: cinnamon muffins the size of pin-pong ball, coffee was barely tepid (!), no scrambled egg, no pancake availability, etc. On scale of 0-10? "2"