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The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Empress Hotel

Panoramic Penthouse, Sea View | Balcony view
Executive Double Room, Sea View | View from room
Front of property - evening/night
Aerial view
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $111
includes taxes & fees
$105 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Penthouse, Sea View

Panoramic Penthouse, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Panoramic Penthouse, Sea View

Highlights

Balcony
Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 527 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double or Twin Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Property amenity

Classic Single Room, 1 Twin Bed

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Triple Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Double Room, Sea View

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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8.2 out of 10, Very Good, (411)
The price is $106
includes taxes & fees
$100 per night
Dec 1 - Dec 2
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About the neighborhood

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 1 min walk - 0.2 km
  • Palace Casino - 5 min walk - 0.5 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Manx Museum - 13 min walk - 1.1 km
  • Tynwald - 15 min walk - 1.3 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬10 min walk
  • ‪The Woodbourne - ‬12 min walk
  • ‪Terrace Chippy & Diner - ‬12 min walk
  • ‪Victoria Grill - ‬15 min walk
  • ‪Sam Webbs - ‬7 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff and breakfast.

Languages

Bulgarian, English, Polish

At a glance

Hotel size

  • 104 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking within 164 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Renovations and closures

The property will be renovating from October 7 2024 to November 7 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?
Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Empress Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Empress Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Empress Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
Is there an onsite casino at The Empress Hotel?
No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.
What is there to do at The Empress Hotel and nearby?
The Empress Hotel has a garden.
Are there restaurants at or near The Empress Hotel?
Yes, The Brasserie Restaurant offers beachfront dining.
What's the area around The Empress Hotel like?
The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Stephen, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel is okay.
The stay was okay. The staff was nice. The hotel is pretty clean, just the rooms are a bit simple.
Everitt, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Clean and comfortable
I stay here when on the island for work as it’s a good location, good value and always clean. There’s also a comfortable bar and restaurant on site which I find great after a long day and breakfast is self serve and has good choice for a quick bite before heading out.
View from the front of the hotel looking out at the bay
Lloyd, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Not family friendly. £30 charge for cot bed
Average at best. Stayed there for a wedding with my 18 month old son for 2 nights. Firstly, they charge £15 per night for a travel cot which is shocking. I've stayed in 5 hotels with my son and never been charged before. Put me in a room where i had to get up and down stairs with a pram, an 18 month old and bags on my own. Also charged me £3.10 for a pint of milk to fill up a bottle. Breakfast was ok. Tiny plates and cheap filter coffee.
Verity, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great time
All was excellent
Arthur, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

We thoroughly enjoyed our stay, especially getting the chance to listen to an inCREDible piano player, named Phil, on two different nights.
Paula, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, nice room, bar area clean and they put sky sports on for me!! Definitely return
steve, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All went to plan
Kim, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Easy and safe parking for my motorbike. Great breakfast. Beach view although weather wasn’t good during my stay n
Ian, 3-night trip
Verified Expedia guest review

8/10 Very Good

we stayed for 4 nights in Aug 2024. The hotel is older, but elegance and character. Comfy bed, nice o ean view from our room, good buffet style breakfast, nice lobby restaurant, fast check-in/out. Would stay here again.
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, large room (117)- unfortunately no view, just a roof. However nice bedding, soft towels & hot shower. In house bar with a good menu, meals were substantial.Breakfast had all you needed to start the day. The reception staff were friendly and very helpful, a big plus from me
George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel. Quilt a bit heavy
Janet Lloyd, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Recommended
Great location in the middle of the promenade. A classic hotel but kept in good nick. Rooms were nice - not the biggest. Breakfast was excellent. Only disappointment was arrived about 45 mins early and told there was definitely no rooms available without even checking our booking or room. Baggage storage fine though, didn't really detract. Recommend staying here
Dave, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

First visit to IOM
Good standard hotel that’s well located for exploring Douglas and wider IOM. Room was of good order and clean excepting all sealants in bathroom were poorly applied. Good value but no better .
Dean, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good and friendly staff
Jeff, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

It appeared to be a few properties joined together
Ronnie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The piano player was amazing. Made our evening fantastic. Lovely clean hotel look forward to going again. Would book without any hesitation.
Gareth, 1-night family trip
Verified Expedia guest review

8/10 Very Good

David, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Quaint and pleasant. Staff very helpful. Food very good - bar snacks recommended both in quality and quantity.
David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

No on site parking
Firstly I had booked this Hotel because is says PARKING AVAILABLE! Which there is no on site parking, it is street parking and you're allowed to park for 16hrs in every 24hrs, yes it is a bit confusing! Some of the side streets are free on road parking but this is a lottery and a bit of a walk to the hotel. The room was clean and comfortable all though you could hear people running up the stairs during the evening and night. The bathroom was of goo quality but required updating, much like the rest of the island a bit run down and dated. the bed was super comfortable and I did wakeup in the night thinking that I was actually in my own bed at home! The staff were pleasant and the food at the piano bar was good although limited, there are a few restaurants if you're prepared to walk along the sea front towards the main town. Breakfast was very good, with a good selection of english buffet, continental and plenty of fruit to eat. I stayed for 8nights on a business trip and would more than likely use the same hotel again.
Cyrus, 8-night business trip
Verified Hotels.com guest review

8/10 Very Good

We had a classic sea view but we were woken by fights and arguments outside on most nights. Breakfast was enjoyable and reasonably well organised. Order taking for tea and kippers was a bit hit and miss. We were very impressed by the food offering (and the staff) in the piano bar. Shame the beer is so expensive! We would return.
Steven John, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I requested a early morning call. Which was ignored by the night man. But a resident talking in the hall way luckily woke me up. Other than that enjoyed
Peter, 7-night trip
Verified Expedia guest review

General property information

Travelers Say
"Meals in the restaurants have a good variety with great portions."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM