8/10
Beautiful resort on a small island with well taken care gardens, beach and swimming pools. The breakfast buffet was impressive with so many options available. Most of the service staff are lovely and so helpful, especially staff in the bars/restaurants and the staff managing luggages to and from the resort island. My room was comfortable with partial pool view.
There are room for improvements with the reception area when guests arrive. I waited for 15 mins, while 3 out of the 5 staff behind the counter seemed to be doing other things than serving guests. When I finally was served, I was told those staff were not “reception staff”. There was also no queue and people just push in.
I saw the same crowd at the reception when I left, which clearly show they are in serious need of more reception staff.
The food at the restaurant was also incredibly expensive, at least 5 times higher compared to food outside the resort. If food prices were more reasonable, there maybe more guests having dinner in the resort rather than going back to land for dinner.
Cliente verificado
Se hospedó 1 noche con familiares
