The manager Glen was so friendly and welcoming upon arrival, he not only spoke to my husband and myself, but also our children too. He showed us how to feed the donkeys and welcomed us back to feed them at any time. He was quick to reply to any messages with questions we had. There was a welcome package on arrival and the cabin was beautiful and clean with everything we needed (even stuff we didn't think of; glad wrap, paper towel etc). The place was immaculately kept. We had no reception (Keep that in mind if needed) but we absolutely loved disconnecting and spending time as a family with games, walks, feeding the donkeys, heading into Maleny etc. It was beautiful and we will definitely be back!!