The front desk clerk, Mona, was a little snappy at check in.
Told me it would be faster for her to do the job than to explain it to me. When it comes to me spending my money and how it's coming out my account, I would like to know. The rest of the staff that we interacted with were very pleasant and welcoming.
Our room was not the cleanliest. There were hair balls under the foot of the bed and a couple hair beads in the bathroom. Although this seems little, it makes one think of how well the room was cleaned. There were several red stains on the carpet.
There is no pool at this location or an elevator. If I had known there wasn't a pool I would not have booked with this hotel. Overall, the hotel isn't that bad. Just need more welcoming front desk staff, and to remove that the hotel has a pool...its misleading.