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SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

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Suite, Balcony, City View | Balcony
Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar
Front of property
Hallway
Outdoor pool, open 7:30 AM to 10 PM, sun loungers
In the heart of Hanoi, Silk Queen Hotel offers a luxurious retreat with a daily manager's reception and rejuvenating spa treatments like Swedish massages. Unwind on the sun-kissed terrace or take a refreshing dip in the outdoor pool. Enjoy convenient amenities like an on-site restaurant, bar, gym and roundtrip airport shuttle.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (free)
  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
The current price is $80
includes taxes & fees
$74 per night
May 1 - May 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

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About the neighborhood

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.4 km
  • Hanoi Old Town Night Market - 5 min walk - 0.4 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

You'll be in a fantastic location at SQ HANG GAI HOTEL & SPA, just a 5-minute walk from St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free babysitting
    • Free supervised childcare
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking only on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free supervised childcare/activities
  • Children's menu

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Hardwood flooring in room

Room amenities

Be entertained

  • Tablet computer
  • DVD player
  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Silk Queen Bar - Onsite bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA offer free cancellation for a full refund?

Yes, SQ HANG GAI HOTEL & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SQ HANG GAI HOTEL & SPA?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10 PM.

Are pets allowed at SQ HANG GAI HOTEL & SPA?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by SQ HANG GAI HOTEL & SPA?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at SQ HANG GAI HOTEL & SPA?

You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at SQ HANG GAI HOTEL & SPA and nearby?

SQ HANG GAI HOTEL & SPA has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near SQ HANG GAI HOTEL & SPA?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around SQ HANG GAI HOTEL & SPA like?

SQ HANG GAI HOTEL & SPA is a short 5-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi.

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SQ HANG GAI HOTEL & SPA Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Breakfast
Restaurant
Shower
Bed
Shopping

What guests liked

  • Breakfast was consistently described as delicious and catered to everyone's needs. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect location. Nice place
Svein Atle, 4-night trip

10/10 Exceptional

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Debbie, 1-night trip

10/10 Exceptional

Good location, helpful staff, nice room/bed.
Geoffrey, 3-night trip

8/10 Very good

Nice People, newly renovated hotel.
Øyvind, 6-night trip

10/10 Exceptional

In the heart of the action...

A very comfortable hotel in a great location, moments from the Water Puppets Theatre. Right in the heart of the city, easy access to the Night Market and Train Market. The only slight niggle was our City View room looked over an alleyway to an adjacent building (see photo) Good pool on the roof.
Alison, 1-night trip

4/10 Fair

No internet in the room

There wss no Internet in the room and no hot water for our last day
eric, 3-night trip

10/10 Exceptional

Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Nicholas, 2-night trip

6/10 Good

Nice hotel but the staff need to work

The hotel rooms are new and modern with great AC and very comfortable beds. The hotel is in the perfect location for exploring Hanoi. There were a few things we really didn’t like, the staff and cleaners seemed to congregate outside our room at 6:30/7am and shout and talk extremely loudly. Even after I’d spoken to reception about this issue it still happened, I went out to them and asked if they could keep it down but they still persisted. Very unprofessional and rude to customers. The general sound proofing of the room was awful we could hear every shut door and bathroom sink. We would stay here again but the staff need to learn to be more professional.
Jason, 5-night trip

6/10 Good

So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !
Teck Heng, 4-night trip

10/10 Exceptional

Dernière escale à Hanoï

Hôtel très bien placé, dans le vieux quartier. Chambres spacieuses décorées avec soins, petit déjeuner parfait, gargantuesque et très varié. Je recommande.
Sandrine, 2-night trip

8/10 Very good

Damian, 3-night trip

8/10 Very good

SU-FEN, 2-night trip

8/10 Very good

Søren, 3-night trip

10/10 Exceptional

Skønt hotel i den gamle bydel

Skønt lille hotel i den gamle bydel. Virkelig god service fra alle ansatte og en super dejlig morgenmad på stedet. Hotellet ligger midt i Hanois gamle kvarter og med kort afstand til alt det man gerne vil se og gøre i byen. Kan klart anbefales.
Søs, 2-night trip

6/10 Good

Dejligt ophold. Pool området trænger til en opdatering og rengøring. Hotellet er meget lydt og alle døre smækker. Rengøringspersonalet er meget larmende og meget tidligt på gangene.
Helle, 7-night trip

10/10 Exceptional

Loretta, 2-night trip

10/10 Exceptional

Loretta, 2-night trip

10/10 Exceptional

Ótima localização

Hotel fica muito bem localizado. Quartos espaçosos, limpos e camas muito confortáveis. Atendimento excelente. Recomendo.
Joao B, 2-night trip

8/10 Very good

Mathias, 4-night trip

10/10 Exceptional

很棒的一家飯店

很棒，房間乾淨，而且水不用錢，為什麼這麼說，因為有住過水要錢的，這次櫃檯人員（男生）也很親切，房間打掃的也很乾淨
CHIEN NAN, 2-night trip

10/10 Exceptional

jonathan, 3-night trip

10/10 Exceptional

shihyu, 5-night trip

10/10 Exceptional

H, 3-night trip

10/10 Exceptional

Pernille, 1-night trip

8/10 Very good

Pernille, 3-night trip