The staff is not well trained, they don’t tell everything you need to know, sometimes they lie about things that are not done, they don’t supply items requested on time, and even shut off the AC if you leave your room without previous notice, and when you come back the room it is hot as hell. They don’t have room service, but if you want to bring something to the other one that didn’t want to go to the cafeteria, they don’t allow it. The front desk employees are kind of rude, always trying to not please the customer.
In a summary, they have a lot to improve yet.