Camino Real Hotel & Suites Puebla

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Angelopolis Commercial Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Front of property
Front of property
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Free parking
  • Bar
  • Childcare
  • Connecting rooms available
  • Spa
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • Free babysitting
  • 24-hour fitness center
  • Steam room
For families
  • Children stay free
  • Babysitting (free)
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 5
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Egyptian cotton linens
Select Comfort bed
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Basic Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Egyptian cotton linens
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

Loft, 1 Queen Bed

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (2 King Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180

What's nearby

  • La Vista Country Club - 5 min walk - 0.5 km
  • University Cultural Center of BUAP - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 4 min drive - 3.8 km
  • Metropolitan Auditorium - 4 min drive - 4.6 km
  • Puebla Cathedral - 9 min drive - 7.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Placing you just a 5-minute drive from Angelopolis Commercial Center, Camino Real Hotel & Suites Puebla features a golf course and a rooftop terrace. Guests can visit the spa to indulge in deep-tissue massages or mani/pedis, and international cuisine is served at La Huerta, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club, and a poolside bar.

Languages

English, Spanish

At a glance

Hotel size

  • 149 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (MXN 120 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free babysitting
  • Grocery/convenience store

What to do

  • Golfing
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • Golf course on site
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 150 per stay (rates may vary)
  • WiFi is available in public areas for MXN 150 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 365 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 60 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 30.0 per night

Parking

  • Valet parking costs MXN 120 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

Is there a pool at Camino Real Hotel & Suites Puebla?
Yes, there's an outdoor pool.
Are pets allowed at Camino Real Hotel & Suites Puebla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Camino Real Hotel & Suites Puebla?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Camino Real Hotel & Suites Puebla?
Yes, an airport shuttle is available. The charge is MXN 60 per vehicle one-way.
What are the check-in and check-out times at Camino Real Hotel & Suites Puebla?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
What is there to do at Camino Real Hotel & Suites Puebla and nearby?
Tee off at the onsite golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Camino Real Hotel & Suites Puebla also has a 24-hour fitness center and spa services, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Camino Real Hotel & Suites Puebla?
Yes, La Huerta offers alfresco dining, international cuisine, and garden views.
What's the area around Camino Real Hotel & Suites Puebla like?
Camino Real Hotel & Suites Puebla is a short 17-minute walk from University Cultural Center of BUAP and 10 minutes' walk from International Baroque Museum.

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Eddie.rocha.bra, 1-night business trip
Verified Expedia guest review

8/10 Very Good

But problems in the check in
jose antonio, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Antonio, 1-night family trip
Verified Expedia guest review

2/10 Poor

daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Cristal, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

La atención del personal de primera,resolvieron inmediatamente mi problema
1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
1-night romance trip
Verified Expedia guest review

6/10 Good

Sergio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Arturo, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Valet Parking expensive, good cleaningness and friendly personnel
1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

So so hotel
5-night business trip
Verified Hotels.com guest review

6/10 Good

The room was a bit neglected, as well as something dirty from the windows and the bathroom.
1-night family trip
Verified Expedia guest review

2/10 Poor

I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
OscarM, 3-night trip
Verified Expedia guest review

10/10 Exceptional

George, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
David, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Location was nice and restaurant/bar area was great.
2-night business trip
Verified Expedia guest review