VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
What's nearby
La Vista Country Club - 5 min walk - 0.5 km
University Cultural Center of BUAP - 17 min walk - 1.5 km
Angelopolis Commercial Center - 4 min drive - 3.8 km
Metropolitan Auditorium - 4 min drive - 4.6 km
Puebla Cathedral - 9 min drive - 7.9 km
Getting around
Puebla Intl. Airport (PBC) - 34 min drive
Puebla–Cholula Tourist Train Terminal - 17 min drive
Airport shuttle (surcharge)
Restaurants
Mr. Pampas - 3 min walk
Villa Rica Restaurante - 11 min walk
Brasa Negra - 1 min walk
Intro Restaurant - 5 min walk
Buffalo Wild Wings - 2 min walk
About this property
Camino Real Hotel & Suites Puebla
Placing you just a 5-minute drive from Angelopolis Commercial Center, Camino Real Hotel & Suites Puebla features a golf course and a rooftop terrace. Guests can visit the spa to indulge in deep-tissue massages or mani/pedis, and international cuisine is served at La Huerta, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club, and a poolside bar.
Languages
English, Spanish
At a glance
Hotel size
149 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Free babysitting
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free onsite self parking
Onsite valet parking (MXN 120 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Free babysitting
Grocery/convenience store
What to do
Golfing
Access to nearby outdoor pool
Ecotours nearby
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
1 building/tower
Built in 2014
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
Golf course on site
An outdoor pool
Full-service spa
Steam room
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
DVD player
LED television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Partially open bathroom
Shower only
Hair dryer
Towels
Stay connected
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 150 per stay (rates may vary)
WiFi is available in public areas for MXN 150 per stay (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 365 for adults and MXN 190 for children
Airport shuttle service is offered for an extra charge of MXN 60 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MXN 30.0 per night
Parking
Valet parking costs MXN 120 per night
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula
Frequently asked questions
Is there a pool at Camino Real Hotel & Suites Puebla?
Yes, there's an outdoor pool.
Are pets allowed at Camino Real Hotel & Suites Puebla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Camino Real Hotel & Suites Puebla?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Camino Real Hotel & Suites Puebla?
Yes, an airport shuttle is available. The charge is MXN 60 per vehicle one-way.
What are the check-in and check-out times at Camino Real Hotel & Suites Puebla?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
What is there to do at Camino Real Hotel & Suites Puebla and nearby?
Tee off at the onsite golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Camino Real Hotel & Suites Puebla also has a 24-hour fitness center and spa services, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Camino Real Hotel & Suites Puebla?
Yes, La Huerta offers alfresco dining, international cuisine, and garden views.
What's the area around Camino Real Hotel & Suites Puebla like?
Camino Real Hotel & Suites Puebla is a short 17-minute walk from University Cultural Center of BUAP and 10 minutes' walk from International Baroque Museum.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Dec 10, 2020
It's a great hotel at a very affordable rate.
The staff is very kind, specially the ones from "food & beverage".
Eddie.rocha.bra
Eddie.rocha.bra, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 20, 2020
But problems in the check in
jose antonio
jose antonio, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 12, 2020
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Antonio
Antonio, 1-night family trip
Verified Expedia guest review
2/10 Poor
Mar 17, 2020
daniel
daniel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 9, 2020
loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Cristal
Cristal, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 1, 2020
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 28, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2020
La atención del personal de primera,resolvieron inmediatamente mi problema
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2020
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
Feb 23, 2020
Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2020
excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
Verified traveler
1-night romance trip
Verified Expedia guest review
6/10 Good
Feb 20, 2020
Sergio
Sergio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 16, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 22, 2020
Arturo
Arturo, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2020
Valet Parking expensive, good cleaningness and friendly personnel
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 3, 2020
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 28, 2019
So so hotel
Verified traveler
5-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 3, 2019
The room was a bit neglected, as well as something dirty from the windows and the bathroom.
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 28, 2019
I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
Verified traveler
5-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2019
This place a good buffet with friendly and helpful staff.
The pool is nice for people with kids more of a family thing.
Overall good view and nice spot to stay if you're staying in Puebla.
OscarM
OscarM, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2019
George
George, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 12, 2019
Buena ubicación, instalaciones ok.
Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa.
El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor.
Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
Verified traveler
1-night trip with friends
Verified Expedia guest review
2/10 Poor
Nov 7, 2019
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
David
David, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2019
Location was nice and restaurant/bar area was great.